Kohl's is a popular retail store known for its commitment to customer satisfaction and community involvement. The store offers a wide range of products, including fashion, footwear, beauty items from Sephora, and home decor, all designed to cater to various styles and budgets. Customers appreciate the rewards program and discounts that help save money, although some have expressed disappointment over certain brands discontinuing participation in these offers. The shopping experience is often enhanced by friendly and helpful staff. Many reviews highlight individual employees who go above and beyond to assist customers, creating a positive atmosphere. However, feedback also indicates some inconsistency in service quality, particularly within Sephora, where experiences can vary. Kohl's aims to foster an inclusive environment and provides a hassle-free shopping experience with easy returns and free store pickup, though some customers have noted accessibility issues with the pickup location. Overall, Kohl's is recognized as a well-organized store with a supportive team, making it a favorite shopping destination for many.
Granddaughter tried on 10-12 dresses prior to finalizing her decision. Everyone was fine with it. Store was relatively neat... To er too many items per rack. Hard to sort through and view or select something on the racks.
June 2024
Associates were nice and I found what I needed quickly
June 2024
Highly recommended, very fast, friendly, professional service, Thanks Jeff.
