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September 2023 by Lenny Wahlgren Jr
Great place to shop for a new vehicle, but make sure you get no out of pocket expenses for the first 4 years or you will be charge for the yearly maintenance requirements on the vehicle.
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July 2023 by Tory Torrance
The service team here is fantastic! Super nice people and they keep you well informed of work happening as well as are knowledgeable about the work that needs to be done. This is my go to place now and I look forward to buying my next vehicle here too!
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July 2023 by Heather Hondras
If you’re thinking of a Range Rover, go see Tony in Bedford. By far one of the best salesman I’ve ever dealt with
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May 2023 by Sean Dowd
Ridiculous and uncompetitive pricing and poor customer relations. I called to inquire on a Defender 110, thinking the mark up posted on their website must have been a mistake. The salesman was short, unhelpful, and confirmed they are marking up the vehicle nearly $8,000. They can try to blame their greed on the inventory shortage or other factors, but the reality is that there are multiple Land Rover dealers throughout New England who will happily sell a Defender or other Land Rover at MSRP facing the same challenges.
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May 2023 by Rebecca J.
Worst decision I've e made. Purchased a 2019 Evoque in February and it's a lemon. We have nothing but issues with this car since we purchased it & it's weeks to get an appointment with the service department. spent 5 hours there a week ago and the issue isn't fixed. All kinds of error codes causing zero power steering, no abs, not action control & check engine light. Now I have to wait another 2 weeks to bring it in AGAIN. only one more attempt and I can officially file for arbitration inder the lemon law. I've always wanted a Land Rover and now I wish I never stepped foot into a Land Rover dealership. I'm making payment on a car I can't drive safely & spend my days traveling an hour to the service department because they can't repair the issue the first time. Cannot wait to get this fixed so I can get rid of it.
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May 2023 by Evan Sullivan
Highly recommend LR Bedford, I had a great experience purchasing my current vehicle with Tony Salas, who has been incredibly responsive and went out of his way to be helpful.
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April 2023 by Scott Silva
I went looking at an evoque, which I did not buy , but Jon Parker was great to deal with, the dealership is very nice, no pressure, relaxed atmosphere. A few moths later I decided I wanted a Land Rover so I met with Jonathan Parker again. I liked the way he was informative but not pushy the last time I was there so I made an appointment to meet and order a defender.After my order he stayed in touch over the 5 or 6 months it took to for it to arrive giving frequent status updates.I would highly recommend this store as well as Jon Parker. You won’t find pushy, high pressure people in this store.A pleasure to fo business with.
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April 2023 by Jon L.
Horrible experience, last time I purchase a car from here. Don't fill out the survey right away, they covered up the smoke smell in my car and now I have a car that I can't get the smoke/weed smell out. Will not do anything. I could go on and on with all the issues.*update..I have reached out to the sales manager and the offer was I could trade it in for a different vehicle but I would get 5k less then what I paid for it 2 months prior (I am trading in because of the issues with the car not for choice)... I would have to eat the negative equity for a car that was not up to standard. No way I am spending more here. So guess I will work on getting all the issues fixed, love the great smell of smoke, seal bowing up, busted speaker, cracked windshield, wireless charger not working, and more... there is also something off with the breaks and the engine start/stop is so rough defiantly needs a major tune up. This vehicle was a certified preowned with low miles...
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February 2023 by Tianyu Bai
Came here for repairs. Like this dealership a lot!Brett is very helpful. Really nice service advisor. Great service and clean customer lounge to stay. Great.
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February 2023 by Edgar Torres
Took a used Land Rover Evoque because AC was not shooting cold air, they told me it would cost 370 to add gas. I returned to pick up, they told me there were leaks and I needed two small pipes to be repaired, the quote was about 3400 dlls. I told them I could not pay that much, but asked them to fill up the gas meanwhile, and would consider it for the future. I picked up the vehicle drove couple of miles and they left parts under the hood unsecured flopping with the air. I returned the fixed it. I then took to another Land Rover mechanic in MA, they check for leaks, and there were no leaks, I insisted that the dealer told me they had leaks, they showed me the machine personally to verify that there were no leaks. Also they never added gas like they promised me. I payed 150 dlls to get the AC again this time in MA with new gas and no leaks. Also, while they had the evoke they triggered an open hood light that was not there when I took the vehicle to them. I found out later that it was the mechanics that did not secured certain parts while checking the so called leak. It is sad to see how they take advantage of customers who bring used vehicles to them, trying to make us pay for non existent issues, lying us about adding gas or requiring new parts just to make the monthly quota, This for me represents greed and no ethical values at all.NEW RECENT REPLY:On top of that, they try to dismiss my review, by falsely claiming that my vehicle was not serviced at their location. Please look it up, it was received by Ms Smith on 7/15/22 INVOICE # LBCS822865
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January 2023 by Sassan Hodge
Travis is the Best! I’ve been his customer for 6 years and I find him friendly, helpful and very knowledgeable. I couldn’t ask for more!
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January 2023 by Matt Davidson
Bought a used vehicle end of October, a small issue came to light within a month. I spoke with Travis who sold the car about the issue, he was quick and professional In his response. Noah the service manager walked me through there process and I never felt in the dark, he was as transparent as he could be as the vehicle I purchased was another make. All in all, it seems everyone at Land Rover Bedford will go the extra mile to make sure there customers are happy. Would highly recommend this dealership.
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January 2023 by Stacey McKinney
Once you drive off the lot you no longer matter to them. They will ghost you when trying to schedule service. Will deny pre-owned warranty.True to form I called and left a message in response to your reply and you never responded. I have dealt with roadside used car dealers better than this Land Rover Jaguar customer hating circus act.
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January 2023 by Timothy Stoner
Purchased a Range Rover today from Land Rover Bedford. Worked with Travis King in sales. Very friendly, knowledgeable, helpful and efficient. Will for sure contact him for my next Land Rover purchase which I suspect will be very soon.
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December 2022 by Sunil W.
I called today to order a Range Rover and spoke to a saleswoman who was not at all interested in sales! Spending a 100k on a new car is not something that this dealership is interested in! Its unbelievable how she basically told me that because I don't live there she can't sell me a car. And I told her my friend lives there and he can buy it and she still said NO! I told her this was insane and then she turned around said well if you friend wants one who lives here then okay. These people are not interested at all in sales and that lady was super rude! Go to another dealership with your 100k!