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December 2022 by Michael Callahan
Stopped by to rent a unit to store my motorcycle in. I was advised that they didn't have any of the smaller units I was interested in renting available but they did have the next size up. Fair enough. I said I would take the larger one.There was a long pause during which the woman looked over some maps and other documents. Finally she indicated that she was pretty sure she only had the one and had called someone earlier to see if they were still interested in it. This person had inquired about it a while ago but had apparently never called back to confirm (nor, by the sounds of it, put any sort of deposit on it). She then asked if I could maybe come back tomorrow when she would know if this other person still wanted it.A bit flummoxed I pointed out that I was already here and ready to pay them now (literally holding my wallet in my hand). But apparently she felt it was more important to wait to hear back from someone who had not even shown enough interest to come there in person or follow up on their original call. I then stated I would just take my business elsewhere and began to leave.The woman then stated "well there's always a waiting list" which struck me as a very suspect thing to say as she had told me just before that she was surprised they didn't have any of the smaller units as they were "harder to rent." Seems like if you "always" have a waiting list then nothing is hard to rent. Additionally, since the website specifically states all units require a $20 deposit, their own policies would indicate a cash in hand customer should take priority. Just a complete lack of professionalism across the board.
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September 2021 by Molly F.
Not too techy or modern, but they are friendly and have lots of cameras at the site. My unit is a storage box- not too exciting but serves its purpose.
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July 2021 by Tim Ruff
Decent place for the price. I rent out two units over there one is climate control the other is not. I've had some problems with the climate control unit during the winter. My stuff has frozen solid. So some of the material I had stored there during the winter for work went bad and I no longer can use on a job. But Boscawen mini storage has reimbursed me on a majority of the material.
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April 2020 by llittle tater tots
I've had a shed here for years and they have always been courteous and respectful.tjx
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November 2019 by Miranda
Good prices, strange hours
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June 2019 by Amanda Starkey
Love the people that run this place.
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April 2019 by Frank Desjardins
It's a reliable source
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September 2018 by Douglas Comire
Very friendly people. Never have any issues. Highly recommend them.
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September 2018 by Jason Dowden
Ive tried several times to rent a unit here.
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November 2017 by Sam Crane
The price is cheap but they frequently close early and take weeks to cash checks.
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July 2017 by Richard Bartlett
I've always had a positive experience when I visit. Friendly staff.
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September 2013 by Amber Mac
This company has the best prices I've seen in self storage. Their only fault is that they only ever have one person working there at a time and due to this, the office is often locked up and the employee can only be found if you search through the rows of storage lockers. I've had to go to the office about 5 times a month to successfully be able to pay my bill and often results in me getting a late fee. Due to this fact, I frequently get frustrated because aren't I paying for not only the locker but also the customer service? As the employees are very kind and polite, they can't possibly be harder to find. For these reasons, I give this company three stars because they have been very inconvenient.
