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November 2023 by Brian Babson
Horrible customer service. Charged me $800 to fix leaf vacuum engine. Leaks oil and found all bolts were loose. Still not running mire than 10 minutes. Showed pictures and said that's not on them and must be another issue... so $800 for nothing and will not stand by work. Don't use them.
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November 2023 by Brian B.
This place doesn't deserve any stars. Customer service is horrible and they charged me $800 to fix a problem that they never fixed and they want to charge me again instead of doing the right thing and fixing the issue. Would never go back and will never recommend.
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September 2023 by Dennis Byron
Great to work with , very satisfied.
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August 2023 by Truly Balanced Dog Care
I have been here several times and I always have a great experience. Smart and informative staff, very helpful, and will answer all of your questions.I will for sure be going back.
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August 2023 by R D
Great customer service & large selection of power equipment. Stop in I think you'll be impressed.
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July 2023 by Matt Robinson
Great customer service! I worked with Nate who was very patient and answered all my questions via both phone and email. Nate is very knowledgeable and is a pleasure to deal with. He went above and beyond to make sure I had the right machine for my needs. Great experience!
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July 2023 by Bob Silva
LET ME TELL YOU ALL !! Dave and Nate are the easiest people to deal with their customer service and knowledge is top notch. I would recommended Brentwood Power Equipment to anyone that is serious looking for mowers, snow blowers, or just advice these guys are the best.
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July 2023 by Dylan Sullivan
Very good buying experience, and my new chainsaw is amazing!
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May 2023 by Rich C.
my very first experience with Brentwood power equipment was not good, they picked up my mower for repair and did not get worked on for over week, as they told me they were backed up. i got a call finally stating the problem. i agreed to the repairs and an old fashioned tune as he put it, 725.00 later saying i had frozen spindle bolts. i find that hard to believe since i have serviced this mower myself for 20 years replacing the blades yearly. i paid over the phone and they said they couldnt deliver till after memorial day. i tested the machine and the right brake they fixed doesnt grab like the left side, the lever needs to be squeezed excessively, need less to say i think the service department needs some improvement and cust. satisfaction. Not sending my mower there again sorryRich Charette
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May 2023 by Don Pinard
Friendly family service. They stand behind the equipment the sell. After sales support is incredible. I had questions about a snowblower that was less than ideal. I asked questions and they answered honestly with no bs. Also very helpful with a solution to my issues. Buy local support the small guys so when you need help they are there.
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March 2023 by Ken Tufts
Very professional, got right in,got part got right out. Salesman verynice.
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November 2022 by UBS UBS
I was looking for a zero turn lawn mower with a steering wheel as my property has about 3 acres of hillside to mow. Their inventory online said they had a Cub Cadet with the features I was looking for in stock so I gave them a call. I spoke with Craig and Nate. They were both a pleasure to work with. When I made the trip to their shop the next day Nate went over the machine, showed me some of the features, and answered any questions I had. I was in and out in under an hour and on my way home with my new mower. I took it home and after trying it out I knew I had made the right purchase. I would not hesitate to do business with this company again.
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November 2022 by Bonnie Bonneau
We met Craig at Deerfield fair and we discussed our needs vs. products available and found a match. Dave was very helpful in securing the tractor for us on Friday morning.
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November 2022 by Mike Czosnek
I live in Auburn Maine, the reason I drive to Brentwood in New Hampshire is the service!! nicest folks ever! always have the lastest deals. Very knowledgeable with all of my questions! Plus no sales tax.
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November 2022 by Ron Bloom
Personnel friendly, highly knowledgeable, offered suggestions for potential repairs, confirmed availability of parts when needed.