“I had never dealt with MSRC before and decided to try them out. I called in to verify stock and the sales person I spoke with was extremely helpful was able to verify stock and shipped my order the same day. I would go back to them again for my data storage needs.”
“I would HIGHLY Recommend Plaistow Custom PC to anyone with any computer problems. Do not waste your time trying to fix your computer on your own; bring it to Richard!
I thought our son’s gaming computer, which he got for his birthday about a year and changed ago, was gone forever; I tried everything, and it kept going to sleep mode; I actually made it worse trying to fix it on my own and spent hours on internet- and in the end result it would not turn on at all.
My husband suggested calling Plaistow Custom PC, to see if they can help. It was our first experience with Plaistow Custom PC shop; a shop my husband randomly saw while driving.
Richard answered the phone and asked us to drop the computer off.
Richard was able to identify the hard drive problem and replaced it with a new one; he also adjusted the computer settings. Richard was very patient and answered a million questions both our children had; he also explained to them the importance of shutting down the computer in the correct way, explained what blank icons on the screen meant, asked, and helped to recover their username and shared computer tricks with them.
Richard is super knowledgeable, friendly, kind, honest and fair.
I think he should charge more for his knowledge and time.
We also learned that Richard builds computers, and I know where we will be getting our next computer. - at Plaistow Custom PC!
I also brought two dinosaurs’ computers (16 years old and older) to see if Richard would be able to recover data from them; unfortunately, they were not in use for so long and it was impossible to recover anything due to disks failure. Richard told me prior; I dropped them it might be impossible, and the disks may fry. I value that Richard was honest and he attempted the impossible anyway. I very much appreciate the effort and Richard's time.
Thank You so much Richard and Plaistow Custom PC-
YOU ARE THE BEST!”