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December 2023 by Meagan Huttle
Great variety of items, staff friendly helpful.
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December 2023 by Paul Rangel
Made a late trip to a local urgent care and the prescription was ready to go within minutes. It took me longer to get there than it took the script to be filled. Staff very pleasant and helpful!
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November 2023 by Brandon “Brandi” Gray
This rite aid pharmacy is so disrespectful towards me. I had a problem with my insurance and I called them yesterday and it was simply fixed with an explanation that rite aid pharmacy would need to call in to the insurance to ask for an override while my information is being processed again by the insurance. The pharmacists giving me an attitude when I ask them to do this and trying to tell me oh I'm so busy I'll try go get to it later. Then when I called for the caplyta because I hadn't heard anything yet the female pharmacist blatantly lied to me on the phone and I called the insurance and I told the women on the phone and she checked phone records of conversations on behalf of me with the pharmacy and said that the women was being untruthful about what she said to me. She asked her supervisor if she could call the pharmacy. She calls, speaks to the female briefly, is put on hold, comes back to me and connects the line and while on hold the insurance agent said the women was yelling at her saying that they never said they weren't going to call which no one ever claimed that. Then it is resolved with the man pharmacist but we find out the medication is out of stock until Monday. With this information, the insurance agent told us that the override was only good for 24 hours and that we would have to do this all over again on Monday. Plus, the pharmacist never mentioned the coupon you said that was free to me. He said I would have to pay 5.20. I hate this pharmacy. I hate dealing with it. So disrespectful. Is there anyway we can move the script and coupon to laconia rite aid? I'm not doing this again with this pharmacy. The female knows my voice and who I am whenever I call in and is so disrespectful towards me.
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November 2023 by Brandon Gray
This rite aid pharmacy is so disrespectful towards me. I had a problem with my insurance and I called them yesterday and it was simply fixed with an explanation that rite aid pharmacy would need to call in to the insurance to ask for an override while my information is being processed again by the insurance. The pharmacists giving me an attitude when I ask them to do this and trying to tell me oh I'm so busy I'll try go get to it later. Then when I called for the caplyta because I hadn't heard anything yet the female pharmacist blatantly lied to me on the phone and I called the insurance and I told the women on the phone and she checked phone records of conversations on behalf of me with the pharmacy and said that the women was being untruthful about what she said to me. She asked her supervisor if she could call the pharmacy. She calls, speaks to the female briefly, is put on hold, comes back to me and connects the line and while on hold the insurance agent said the women was yelling at her saying that they never said they weren't going to call which no one ever claimed that. Then it is resolved with the man pharmacist but we find out the medication is out of stock until Monday. With this information, the insurance agent told us that the override was only good for 24 hours and that we would have to do this all over again on Monday. Plus, the pharmacist never mentioned the coupon you said that was free to me. He said I would have to pay 5.20. I hate this pharmacy. I hate dealing with it. So disrespectful. Is there anyway we can move the script and coupon to laconia rite aid? I'm not doing this again with this pharmacy. The female knows my voice and who I am whenever I call in and is so disrespectful towards me.
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October 2023 by Randall Root
Pharmacist at the pharmacy thinks she knows you/your medical issues better than your doctor and will try to change what the doctor prescribed if she doesn't agree with it
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September 2023 by Robert Farrell
Pleasant employees
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June 2023 by Alissa Lamontagne
Pharmacy department. So rude over the phone and in person. I called to ask a couple questions about my RX and the woman was so rude and unhelpful, I didn’t even bother asking another question.
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December 2022 by Margaret Beckwith
I was able to find great items for stocking stuffers. Also I had a hard time finding a couple of things but a nice associate helped find them!
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December 2022 by Christine Nault
Clean store, organized isles, friendly staff
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October 2022 by Carrie Nyberg
Great place. They have everything. The store is clean and the associates are friendly
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September 2022 by Virginia Roth
Awful customer service. Hate to have to ask for help at the pharmacy. I’m going to just use the drive up now because the atmosphere is very unfriendly in the store. The people up front are always pleasant.To add to this it’s gotten worse. System down no offer of help with heart medication other than “ you’re welcome to go somewhere else. You’re welcome to have your doctor call it in somewhere else”. On a Saturday evening. So I did what she said. Have transferred everything out of there. Relieved.
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June 2022 by joe denning
We have just moved back into the area. We missed the service Rite Aid offers to its customers and are glad to be back in the area where there is a Rite Aid.The staff, service and products definitely match our expectations.Joe Denning
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June 2022 by Jon G
Excellent Pharmacists. They work very hard, always have my meds in stock, and ensure all of my RXs are filled properly. They are friendly, compassionate, & professional.
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May 2022 by Fish DC
RUDE PHARMACY STAFF EVERY TIME I GO INTO THIS STOREThe Pharmacy staff is very rude and curt regardless of if you are there in person or if you call them on the phone. The person who manages the pharmacy needs to teach the staff that being rude does not save any time when you are busy and it just makes me want to get my prescriptions at CVS instead.
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May 2022 by Cam Donovan
The people that work in the pharmacy are wonderful. Very polite. I left the pharmacy that I had been with for years because of the poor service that they gave. So I went with Rite Aid. Very glad that I did!
