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March 2024 by Thomas K.
Logan and the team at Lakes Region were competent and thorough. my laptop repair was done quickly and at a very reasonable price! I would high recommend Lakes Region Computer.
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December 2023 by Michael P.
Brought my Lenovo laptop in for repair and they returned it with an even worse problem. To add insult to injury. The tech guy would not call me back. This is a company I would definitely avoid in the future.
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October 2023 by LINDA. sweet sweet
My day yesterday started out, when I showed up for my scheduled appointment at Lake Region Computer (with Mike Brulotte), and was told Mike was out with Covid. It seems the week before they had 2 techs out with Covid and this week now 2 out with Covid. Because they were short handed they asked if I could bring my laptop back another day (so they could transfer the info onto to a new Laptop I was getting from them), and I told them that I was desperate since I have customers I work with daily. They asked me to hold on and Tom Sawyer, the CEO, said he'd make sure somehow it got done! Sure enough he and Dan Weene worked on it and I got a call at at end of the day, that I could go pick it up! So thankful I picked it up and went to see what was new on the laptop early this morning. Then Holly-cow what I found was some different!! Then I got a phone call from Mike (he's back from having Covid)!! He was sooooo helpful in helping me navigate the new setup (glad he's feeling some better). I HIGHLY, HIGHLY recommend using Lakes Region Computer for all or any of your Computer issues you won't be disappointed! They are all fantastic!! Thank you LRC!
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September 2023 by Mary Elliard
Lakes Region Computer (LRC) stands out as the epitome of professionalism, expertise, kindness, and integrity in the Lakes Region's IT industry. My enduring partnership with LRC spans over 15 years, and I couldn't imagine placing my IT needs or Verizon account in the hands of any other provider. Thomas Sawyer, your dedication to delivering top-tier customer service alongside a team of unmatched experts is genuinely appreciated. Thank you for consistently setting the bar high.
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September 2023 by Beth and Brad Kreick
So helpful and responsive! We highly recommend LRC for all your home audio/visual needs.
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September 2023 by Arthur “Art” Lively
Ian Davis is outstanding in his role at this business. Having trouble with your phone? See Ian. He’ll solve it for you.
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September 2023 by C Z.
If it were possible to give 10 stars, then Jake and the whole business would get 10 stars from me. We upgraded our Iphones and Jake walked us through the discount, the equipment to purchase, etc. He ordered the phones, and today we went in to get everything transferred from our old phones to the new phones. Jake very patiently explained necessary steps (like setting up facial recognition, signing into accounts, etc.), got everything transferred, wiped our phones clean, paired my husband's hearing aids to the phone, and checked that everything transferred correctly. During the process he had to take phone calls and pause to answer other people's questions but that didn't slow down or delay things. Jake kept his pleasant demeanor in the face of an onslaught of rather dumb questions from my husband and I, and assured us we could come in any time if something isn't working correctly. There was no charge at all for this service! I've also used Lakes Region Computer to buy a new laptop and have everything moved from my old (drowned) laptop, losing nothing in the process. My husband also bought a laptop there. Go to this store! You may have a bit of a wait (they can't do appointments) but it's not long and it's well worth your time.
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August 2023 by Vic Barton
I am very pleased to give a top notch review regarding my experience at Lakes Region Computer.My iPhone lost cell data connectivity after an update.After 2 hours of getting nowhere with Apple Support, Apple Support made an appt with LRC for the next day.I called LRC immediately thereafter in the late afternoon and they said to bring it in right now if possible.Ian jumped right on it and spent an hour backing up my files, re-updating ( which didn't work ) then restoring settings and reloading the phone. Ian is a top professional and a refreshing pleasure to work with.No charge as the appointment was scheduled by Apple support !Highly recommended.
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July 2023 by Gayle Green
We recently had the great opportunity to work with CJ. We had problems with our new phone and with our iPad. He solved everything efficiently and very courteously. We would recommend him 100 percent, without hesitation. It was a pleasure.
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July 2023 by William Evers
We were on vacation and I got the blue screen of death. I called them up and they said, “Bring it right down.” They had it diagnosed and repaired by 2PM the next day. Great job folks!
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July 2023 by William E.
We were on vacation and I got the blue screen of death. I called them up and they said, "Bring it right down." They had it diagnosed and repaired by 2PM the next day. Great job folks!
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June 2023 by Don Harrington
They showed up on time and completed the job without any issues. They are extremely knowledgeable, and my wireless system is now incredible! I highly recommend them!
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May 2023 by Gregg Rogers
I have been a customer of LRC for several years. Excellent service, helpful, knowledgeable staff. Through great effort and persistence they salvaged the data off my damaged phone. Crisis averted! Thank you!
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May 2023 by Melinda Keck
We are so very impressed with Lakes Region Computer's outstanding service over the last few years. Most recently, they went above and beyond while installing a brand-new network at our new location. Throughout the process, their team exhibited remarkable cooperation with our contractors, displaying excellent communication skills in addressing our needs and timelines.Their prices are competitive and they stand by their work, always showing their commitment to excellent service. Their team is always happy to respond to our queries with patience and simple clarity. Their passion for their work is contagious, which makes working with them a breeze. They stay up to date with the latest security procedures and equipment recommendations, and their staff are friendly and flexible, making it easy to collaborate with them.We will continue to recommend Lakes Region Computer to anyone that is looking for a team that's professional and reliable.
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January 2023 by Stuart Johnson
Tom is the man for all computer issues - he backed up my hard drive and cleared adware off my old MacBook but I'd trust him with more significant work as well!