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September 2023 by Austin Blodgett
Was going to be a brand new customer and they treated me like literal trash on the phone. Won't be getting my business for a second.
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August 2023 by Don Dupuis
TDS has great service, had them for over 10 years and things just got better with Fiber Optics
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May 2023 by Christopher Nash
Worst internet provider to available. If I could I would give zero stars. The customer service department is so rude. I was hung up on multiple times. Then I finally get someone named Michelle who refuses to hang up and just tell me how wrong I am. Hidden fees over priced services. You’re better off with a hotspot from you cell phone provider. Anything you can do to avoid this company please avoid at all cost.
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April 2023 by kyle chadbourne
Service is great when it works. We have fiber which is supposed to be great but the internet is not reliable. My wife works from home and now can't because the internet has been dropping every 10-15 minutes since last week. Technician came out and stated nothing he can do it's a bigger tds issue they are aware of and working on. Yet when I complained over the phone to get a Technician to come out they stated they could see my internet service was fine with no issues and that it must be my wife's computer. They also stated no other reported issues in the area but then the tech says there's a large issue they are working on. So who do you believe? 3 stars given because the TV has been great for 8 years with very minimal issues but the internet has been a dumpster fire.
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April 2023 by Linda Myers
I'm sure it will be a 5-star. My new remote should arrive in 5 - 7 days.
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December 2022 by Patrick Boisvert
TDS PROMOTIONAL PRICING IS A 2 YEAR MUST PAY CONTRACT EVEN IF THERE SERVICE IS CANCELLED 4 MONTHS IN TO IT CUZ SERVICE IS HORRIBLE
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October 2022 by Benjamyn Lee
Terrible Terrible customer service.Have been trying for over 4 months to get fiber ran to my house, they've not shown up for a scheduled instal as well as canceled without giving any reason.If you call to talk to someone about it they'll just tell you they have to transfer you to someone who can help, then after waiting on hold for 30 min that person will say the same thing. Have been transferred 6 times in one hour 1/2 call
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October 2022 by Bill n Kelz
First time customer in Alton bay nh. Love the service have had it since Nov. Guy that installed it was really nice and informative. Jen who helped set up everything threw Facebook was awesome kept me informed every step of the way.
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October 2019 by Jonathan Pollinger
TDS is hot garbage and I'm sad. The entire house loses internet at random, which is great because all the cable boxes are wifi so we lose cable as well. It's especially fun when I'm gaming or watching sports. By gaming I mean I'm screaming at the television after constantly losing all my progress due to their dumpster fire disguised as an internet connection and by watching sports I mean screaming at the blank screen where my sports used to be. The cruelest irony of this entire thing is that I live 3 minutes from my local tds office. Legitimately 3 minutes. But I can't go to them...because they're never in the office. I'm beginning to wonder if it's just a money laundering front but I can't be sure. I can't stay on long enough to google money laundering because my internet is basically dial up internet having a seizure. My wife has given up on trying to work from home and her job is her life so I'm expecting her to leave me any day. That's right, TDS may or may not be the catalyst to my eventual divorce. Other than that it's terrible. So if you wanna basically save 9 or 10 dollars or you just want to suffer based on the principle that you hate comcast by all means, suffer away...but make no mistake: they WILL fail you. You WILL question why you signed up for a contract. You WILL wonder how a company can make you think back fondly on the terrible, terrible machine that is Xfinity. You may, one day, find yourself staring at a blank television holding a controller to a gaming system that has been rendered useless as your wife leaves you for some guy with a mustache and fancy pants Xfinity internet. You'll call your friends for comfort but they won't come because the game is on and your cable doesn't work. As you sit in the dark, a single tear streaming down your cheek...the bill for TDS will arrive. One star.