CVS Health is conducting coronavirus testing (COVID-19) in select states, with lab testing and rapid testing available at some locations. However, high demand may cause lab delays. While the wait for prescriptions can be long, the friendly and helpful staff make the experience more manageable. Customers praise the knowledgeable and relatable associates, such as "Shelly" at the Claremont, NH location. Some concerns have been raised about corporate decisions, such as closing pharmacies on weekends and early on Mondays, which can be unsafe and inconvenient for those who rely on their medications. Despite these challenges, customers generally find CVS to be a great store with kind and patient staff, acknowledging the difficulties they face due to understaffing.