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December 2020 by James Calihan
Disappointing experience with Home Depot. I wasn't informed of what I'd need to get my appliances installed and trying to get them to assist wasn't worth the effort. I have damaged appliances; one of which they are supposed to replace and I haven't heard from them in a week.
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August 2020 by Bill L.
I've had the worst experiences with this company. DO NOT trust their scheduling - we ordered 2 high end items from them, and had nothing but misery trying to get them delivered. I actually had to go get one of the items I purchased. In the meantime, I had a contractor waiting, and that cost me more $. Their reply was basically "too bad". We recently had a refrigerator break, and didn't even try to buy from this outfit. DO NOT trust their website for in stock items. You'll make a trip for nothing, or, like the latest case, get a call when you order online telling you they don't have it, and that it's going to be 3-5 days before they'll refund your money. This place is just getting worse, and worse, and it's not because of Covid!
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July 2020 by Cody Stewart
Little disappointed that the store manager when asked to be spoken to is so bothered I’m bothering her I get nothing but an attitude. They refused to return the brand new merchandise I was trying to return.. very dissapponted! As a business owner who rents their truck weekly and spends $1000s of dollars at Home Depot yearly... shame on you Home Depot and their attitude filled manager! Make it right! Or hire people who enjoy their job! What happened to customer service comes first!
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June 2020 by Heather Roberts
I got an email last week from Home Depot asking me to review a gate that we had ordered. I wrote a one star review and forgot about it. Today I get another email saying they would not use my review because it didn't meet their guidelines. Here's the review I wrote:
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December 2019 by Deborah Lawson
Had a great experience today picking out my xmas tree! staff was incredibly helpful and friendly
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October 2019 by Diane Erdmann
Received a coupon the coupon did not work associates have poor attitude going to Lowe’s
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September 2019 by Michael Monroe
They need to find a different delivery company. Ordered a refrigerator and was told two weeks for delivery. They called and would not deliver it because they did find my house
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July 2019 by Chris Fischer
they allow pit bulls in the store. and the hell with people that are scared of dogs. the sign on the door says no pets. what are dogs going to buy?
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June 2019 by Melanie B.
Don't use their carpet installation services unless you don't mind constant rescheduling. And when cancelled last minute for the second time the set it up for between 7 am and 11 am thr next morning. They called at 630 am to say they would be arriving at 7 and showed up 5 minutes early and almost ran over me and my dogs because they were driving up the driveway so fast.
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June 2019 by Dave G.
This Home Depot refused to accept my Florida drivers license that shows I am a Veteran, they told me that they thought the state did not know if I was a veteran or not. I even showed the cashier a copy of my DD 214, and still no discount. When I asked to speak to the manager I was told he was on a fork lift and could not take the time to talk to me! I guess that is why I fought, so he had the right to disrespect me. Last time I will ever set foot in a Home Depot. Lowe's has a site you register and once they verify your DD214 every purchase gets a 10% discount, no disrespect!
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July 2018 by Dan R.
The isle I needed was closed for work? Did not see any work , asked if I could go get a few Dewalt tools was told no, I guess they didn't want my money.
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September 2017 by Merry D.
Good old Home Depot. Not so old, I guess. Anyway - staff are nice & do their jobs well, seem happy, store is clean & well-stocked. They shifted pallet loads for us this evening with a smile (didn't get the forklift guy's name but he was great, & flagger gal), Marcus thoughtfully & efficiently helped load up - good location, we'll be back!
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January 2014 by Louis B.
This is without a doubt the cleanest and most well organized Home Depot I've seen. It is obvious that management takes pride in establishing standards and therefore employees have an example to follow with resulting high morale and the follow on customer satisfaction. Entering here, the well stocked aisles, the cleanliness of the place, the staff attention and ease of finding items makes one eager to return. Perhaps it may qualify as the flagship of the HD chain.