-
January 2024 by MacKenzie Pencek
My experience with filing my taxes was amazing. Deb made everything so easy and not stressful. She was super nice and welcoming. The whole experience was made more reassuring and not overwhelming.
-
January 2024 by Becky Audsley
I sat down with Deb in Claremont NH Walmart and she was absolutely amazing!! She took the time to listen to me and explain everything to make sure I understood as we went through things. Deb went above and beyond her job. I'm super excited to have her help this year and hopefully many more years.
-
December 2023 by Crystal Reed
2023-applied for the advance and Deb Adam's didn't disappoint again this year she was amazing!! Really treats us like family she remembered who I was without saying nothing to her. I was in and out of there in half an hr she's super fast and great her job if Deb ever leaves Jackson Hewitt idk what I will do probably cry lol. So Deb ur not allowed to leave us!!I HIGHLY RECOMMEND DEB ADAMS IF ANYONE HAS NOT BEEN TO SEE HER!! SHE IS EXCELLENT REALLY GETS TO KNOW U AND TAKES THE TIME TO WALK YOU THRU THE PROCESS. DEFINITELY SHOWS THAT SHE REALLY LOVES HER JOB ND CARES FOR HER CUSTOMERS!2023-I went to finish up my taxes with Deb Adams and I was not disappointed at all!! She treated me as a friend, asked how my yr was and I told her she was very sad for me :( but I could not appreciate it more as she is the only tax professional that I ever been to that sits there and makes you feel like a friend and not just another client. I recommend her to everybody!!!! I will continue going to Jackson Hewitt as long as Deb works for them :) she truly is an amazing and professional woman!!!! Keep up the great work I love coming to you and feeling like I'm coming to visit a friend not just coming to do my taxes and get pushed away.
-
June 2023 by Retired Gent
Only to be fair, here is the positive. We were able to get an appointment quickly. When we arrived I explained that I was concerned it was going to be a difficult return and after just a minute of viewing my paperwork she determined and comforted my concerns. She sees these all the time and it was no big deal.I did forget one piece of paperwork for a sale of my home but she was able to complete the return on our initial visit and just said she needed the form for the filing. It would not change any dollar amount but was just a reporting form. She was correct as she went over the full return on day 1.There was no request to email the form when I got it so I was requested to call and let her know which meant driving another 1 hour round trip to just drop off the form. She said she would let us know when the return was complete and to make another trip to review what we already reviewed.Day 3 we arrive for our appointment and go over the complete form again but electronically signed the review but we were in for quite a shock.Hewitt Jackson advertises returns start at $65 and although we knew ours was not a generic I was expecting a doubling or tripling of the fee as she was able to complete the form on day if not for my not knowing about the 1099s (real estate reporting) form.The bill was over $500 with no breakdown of the charges, so my efforts of 2 additional trips and over 750% increase of the generic advertised cost have left me speechless.I get an email from corporate to rate their services and briefly explain the above and get a return stating we are sorry to hear I was not happy. Please call this number to discuss, so I call the number to get the normal customer service number with no options available to discuss the issue. After several minutes I hung up as it appears they really don’t care about the cost. I do feel bad about giving a medium review as I found that Hewitt Jackson doesn’t pay their site people well and she was knowledgeable and pleasant to deal with despite not using electronic means to save me a trip or two.
-
April 2023 by Sherry TOL56
This is my second year in a row I've come to Jackson Hewitt. My preparer was Deb Adams great person and did an awesome job with my taxes. 4 stars because I'm still waiting for last year's taxes to be printed our. Only thing wrong with this whole thing is the printer is always down, Not just at the Çlaremont one but also others. I wanted something a little more convenient for me but they closed the one in Plymouth NH ?. Otherwise I'm Good.Thank you,Sherry T
-
April 2023 by Carolyn Buffum
Deb Adam's was able to do our raxes on 4/2. She is personal and truly cares for the people she helps. She gave us great advice for our taxes. We plan to stay with her going forward and have recommended her to our friends. Thank you
-
April 2023 by Julie Mas
Deb is the very best. She was a delight to work with and helped me more than was expected. She found things I was supposed to be getting and never got advised from other tax people I worked with . She's kind, patient, and really knows what shes doing. I highly recommend using her for your tax services.
-
April 2023 by Sherry Sunshine
This is my second year in a row I've come to Jackson Hewitt. My preparer was Deb Adams great person and did an awesome job with my taxes. 4 stars because I'm still waiting for last year's taxes to be printed our. Only thing wrong with this whole thing is the printer is always down, Not just at the Çlaremont one but also others. I wanted something a little more convenient for me but they closed the one in Plymouth NH ?. Otherwise I'm Good.Thank you,Sherry T
-
April 2023 by Cindy Wells
First time I used your services the lady at Walmart Claremont n.h. was so smart and got things don't very quickly I would come again neek year! Very nice lady, and intelligent! , Thank you. See ya next year! Cynthia Wells
-
March 2023 by Linda Stevens
I have been going to deb for the past five years and she is very professional with her work I look forward for my taxes to be done and great visit all at the same time. Deb is the best hope that JH appreciate the great job she does.
-
February 2023 by Mackaylah Decato
I highly encourage anybody and everybody to stop in with Deb Adams! The most patient and helpful lady ever!! So thankful, first time doing taxes was a breeze, Thank you Deb!!!
-
February 2023 by seth cook
We have been loyal customers of J.H. for 7 years. The past 5 have been with Deb Adams, in the Claremont location. She has always gone above and beyond to help make sure that our return is as high as it can possibly be. Thank you Deb for your excellent service!
-
January 2023 by Staci Blandin
We've been utilizing Jackson Hewitt for 10 years now and Deb is my favorite tax prep person. She's knowledgeable and efficient. A great lady who makes sure you understand everything about your taxes before you go and just goes above and beyond to make sure you are completely comfortable and satisfied. I highly recommend her and Jackson Hewitt in 10 years We've had no issues.
-
January 2023 by sarah bedell
Deb is the only person I ever trust with my taxes. She is very kind and made me feel extremely comfortable. Which means a lot to me because I have social anxiety and it is hard for me to be around people. She made it so easy for me. I'm so happy with my experience!!!
-
December 2022 by Katherine “Kat”
Deb Adams at the Walmart location in Claremont NH is absolutely amazing! I think I love her and I just met her..haha.She was fast, knowledgeable, professional and has a great personality!Made my experience easy and finished in less than an hour.I will be referring friends and family, probably strangers as well if they do ask and I will be going back.Thanks again Deb, for just being you and helping me make my experience easier than I was expecting!!You deserve a raise!!