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January 2024 by Liam P. Dougherty
Amazing service, highly recommend. I was on a trip up north and my car broke down. They worked me first thing into their schedule and got me home for the holidays. Can't thank them enough.
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November 2023 by Rowan Erwin
They do really great work here, and are very reliable. They've always been communicative about what needs work and what is or isn't necessary work. Prices of course can be a bit much if you have a car that needs regular repairs, but the work is always quality.On a personal note, I've always felt comfortable and respected here, now more than ever. They've been friendly and understanding to me for the entire 5+ years I have been coming here.
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October 2023 by Nick Smith
Arguably the best family and private owned Garage in the upper valley. The entire crew from reception to technicians, management, down to the owners are just plain good at what they do! They got me out of a bind when the manufacture/dealership was unable to. Phil and Scott are a dying breed. You never get the feeling they are just trying to upsell stuff you don't need. You ALWAYS get the feeling they are there to help and make your automotive issues disappear! Thanks everyone at Joe's!
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September 2023 by Eventfully Yours
I appreciate them plugging a tire same day but paying an equal amount to have my spare replaced is ridiculous! Especially since the tire came to them off the car all ready to fix. Ask if you plan to charge $25 to do a 2 minute or less job! Bad!Service: Tires
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September 2023 by Henry Trzesiara
Smart mechanics and fair prices on work. I'm so very pleasant
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July 2023 by Kimmie Anderson
I've received great service at Joe's. Ive been in twice. Once for exhaust work, and today for brake replacement. Scott is informative, they fix my car in a timely manner, and the woman working in the office is exceptionally nice. I will definitely return as needed.
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July 2023 by John Johnson
Customers truly depend on their mechanic, as living without your vehicle is tough in today's worldSo I want a mechanic/ a shop that is dependable, honest, and who cares if you’re safe driving your vehicle. It’s obvious thatScott likes helping people. He has great customer service, great work ethic and He has the experience and know how to diagnose problems.I really appreciate Scott and his shop; so much, that I drive 3 hours one way to get there. They are honest people.Marcia JService: Brakes
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May 2023 by Mary R Moses
A nice place to wait until car is done. Don't keep you guessing what they did to service your car, they explain everything they did.
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April 2023 by Robert Wright
When I first had it looked at #6 cylinder had a broken valve, they fixed that, which I was very happy about although it cost a lot of money, then in less than 8 months I had a problem again in the same cylinder with a broken spring on the cylinder. So I agreed for a used motor. When I received my truck back my elec. didn't work so well ,ie hood latch would say it was open and not, radio would do crazy things and come to find out the ground wires were not hook up. Then my transmission dip stick was broken, at first I thought it was cut but they told me they didn't cut it. But they put a clamp on the cut rubber piece they put there. They didn't cut but they broke it, they weren't wrong about cutting it. I know this because they were the only ones that worked on the motor. I have picturesService: Engine repair
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April 2023 by Chris Beneat
I had to get a new key ordered, cut, and programmed. My wife had a really good experience here a few months ago, so I decided to use them as well. You feel welcomed the moment you walk in. I honestly didn't know the process for getting one of these keys made, or I wouldn't have brought my dog as they needed to get in and ensure everything works. Phil went out and made a new friend with our pup. Everything checked out, I was on my way. Highly recommend.Service: General repairs & maintenance
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November 2022 by Joshua Savage
Absolutely love Joe's Family Car Care! They are honest, do great work, and are a great small family business. Thank you for all you do! - JoshServices: Air conditioning
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October 2022 by Rich Jonis
They replaced 4 fuel injectors for $270 labor & never put the boot on number 4. I noticed immediately it was nworse than when I brought it there. How they didn't notice that when they started it is beyond me.teribble sloppy unprofessional. Their attitude sucks alsoWhen I stated the car was running worse now than when I brought it in his reply was " It was running bad when you bought in! Duh
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October 2022 by Bob F.
I've been going to Joe's for years..they do quality work..they work with you to help save you time and money..great crew friendly listen to your concerns and explain what needs to be done or what was done is simple easy to understand language so you are never confused .they anwser any question.no matter how unimportant it might seem .I ve sent many people there. Go once they will become you go to mechanics
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September 2022 by Patty D
Phil, Amy, Scott, Terri and the staff at Joe's Family Car Care go above and beyond to meet their customers' needs. You can trust them with your vehicle. They treat you like family.
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July 2022 by ross archer
Excellent service. Friendly, professional, affordable rates.