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October 2023 by nate snow
Jason and Ryan were phenomenal in making sure my oil change went smoothly. Outstanding service and very friendly staff, can’t recommend them enough. Even though I showed up a little late for my appointment, they got me in and out quickly while still doing a great job. I’m looking forward to coming back to get winter tires put on my challenger.
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October 2023 by J K
I haven't bought a car through them, but we have used their service department and they've always been very kind, quick, understanding, helpful, and most of all respectful. We've considered purchasing a vehicle so hopefully that goes well!
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September 2023 by Jenna S
I had worked with four or five different Jeep dealers in Vermont and New Hampshire before Claremont Jeep and I am very glad I waited. Coach and Eric went to work for me to find me the right Jeep and gave me a trade number I was happy with. They were transparent and upfront with all of their numbers which is one big reason I did not move forward with another NH dealer that was not. Nothing hidden, no games just great customer service. William made the paperwork process quick and easy. Coach went over some features with me on the Jeep after purchasing that were very helpful. They also followed up with me after the sale, which can be rare these days. I highly recommend CDJR of Claremont!
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September 2023 by Mark VanDenBerg
Find another place to buy a car if you can. I don't have the space to write down my experience, but it really hasn't been good. There are much better dealerships to go to. From not sticking to their own timelines and causing us to make multiple trips to the dealership to not returning our phone calls to telling us work was covered under warranty only to then tell us it was not after the work was already done to not showing any urgency in fixing an issue they created. The Service department is short staffed and inexperienced. We bought a Jeep Wrangler there on 7/29. We brought it in on 8/22 because of a TMPS sensor issue. We still have the issue with no solution in sight. Make sure you get a killer deal or find a different place to go.
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June 2023 by Kyle Glowacky
In May I purchased a 2021 Jeep Gladiator Sport with all the desired upgrades and only 13,700 Miles on it. I worked with Coach Tallman on the sale and he made purchasing feel relaxed as a day off. I had been in the market for a new used car/truck for months. I had done the market research, and with summer approaching, Jeep season in full bloom, I thought I may have missed my window. I had looked at Gladiators at 5 other dealers, and I am proud that I held out to get to work with Claremont Jeep dealer. Many thanks to the staff at Claremont Jeep. I look forward to the next opportunity to purchase from you. Special shout out to Coach Tallman!
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May 2023 by Erik Johnson
Dealing with Jason and Mark in service was an absolute pleasure. I travel around for work, and it is always refreshing to be greeted with smiling faces, and individuals who are always willing to help!Thank you!
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April 2023 by Andrew Zipkin
Big thank you to the parts department...I needed a windshield wiper arm for my Ram truck. Our local dealer didn't have it in stock he advised me that Claremont "might" have one. I ordered it on Monday recieved it via UPS on Wednesday...Thanks Guys,Andrew
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April 2023 by Pamela T.
I rate this dealership 110%. five plus stars. my husband and I are celebrating our 50th wedding Anniversary this June on the 9th. we are Jeep people.on April 13, we decided to take a ride to look for a Jeep to give each other for our anniversary. This dealership impressed us so much, especially me that I left there in tears.I was overwhelmed with happiness and the compassion they showed us. Every single person there, especially Kevin and the financial advisor. gave us the nicest treatment. The manager , and the young man that does detailing for them , were absolutely wonderful! we bought a beautiful Jeep wrangler unlimited sport. I am so excited! The way they do business is the good ole country way. we love the business, love the people and love the overall business.!! I highly recommend this dealership to all the people who read this and to all my friends.! LOVE YOU GUYS YOUR THE BESTsincerely, Pamela and Pat TraverseTHANK YOU SO MUCH!,
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March 2023 by Edward Pearson
Jeff, eric and where great !! Quickest best experience i have ever had buying a vehicle and i am 85 years young!! Highly recommend anyone!
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January 2023 by Kevin Anctil
This was by far the most exhausting experience attempting to purchase a vehicle. The dealership is clearly run by a novice. He quoted me a number on my trade, I agreed. The next morning as I was driving to the dealership to buy the truck I get a call from them, telling me that my trade was going to be $5000 less than he quoted... How do you make a $5,000 mistake? Then he actually stated that it was my fault for not giving him a deposit right away when I spoke with him the night before. When I asked to speak with his boss (the owner) he stated, "that's the great part, you don't get to talk to him" Just unreal. Do yourself a favor and buy somewhere else.
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November 2022 by Kimberley Dole
Buyer Beware! We decided to order a new Jeep and started the buying process with Chrysler Dodge Jeep Ram of Claremont on May 14, 2022. We just took delivery of that Jeep on October 19th, 2022! This was a 5-month journey of stress, lack of responsiveness, lack of foresight, and lack of professionalism on the part of their salesperson (when it was promised to only take 2 -3 months, since we were on a tight deadline).We obviously should have done more research as we now know that the dealership has a C- rating with the Better Business Bureau! Read about the pain of our Journey below so you can avoid buying a vehicle from Chrysler Dodge Jeep Ram of Claremont, and having to endure the same fate:Lack of Responsiveness:• Two-week responses – any time we reached out to the salesperson by phone or email, it took 2 weeks for them to finally respond to our questionsLack of foresight• Tow package troubles – We ordered the tow package. Our salesperson knew that the tow package came without the hitch receiver installed. Unfortunately, the salesperson didn’t have the foresight to tell us or ask us if we wanted to have the dealership install it. Meaning that when the Jeep was finally delivered to the dealership we had to wait almost 2 additional weeks to get the hitch receiver and wiring ordered, delivered, and installed.• Electrical Issue - The Jeep was delivered to the dealership on 10/6 – but it sat for almost 2 weeks (while we waited for the hitch receiver to be delivered and installed). The salesperson didn’t have the Jeep inspected when it was received on the 6th, so as they were installing the hitch receiver on 10/14, they discovered an electrical issue with the liftgate, which led to additional delays.Lack of Professionalism:• Not Detailed/Cleaned - While fixing the electrical issue, of course, the Jeep was filthy – the salesperson promised that it would be washed and detailed before delivery. Nope, it truly was disgusting - fingerprints everywhere, and a weird white substance in the rear seat door cup holder!• The Salesperson said, “don’t ever come back”! – Here is the email response when the salesperson found out we gave them a 1 out of 10 on the new car purchase experience survey. This is verbatim, I promise, we made no changes to this paragraph:“When you return to the area, do not reach out to us for service or any issues actually - which apparently you have many issues with us. I have already cleared this with my manager. We are good enough for our customers who appreciate us, who recognize the effort we put in. We are good enough for our customers who know we are a TOTAL sales staff of 4 people and try our best. We might not be good enough for you, but at this rate, we don't want to be.”While we love our new Jeep, this was theabsolute worst vehicle-buying experience we have ever had. I realize with supply chain issues; the buying experience is different – but 5 months when we were assured it would take 2 – 3 months?? Our advice is that when you are ready to purchase a new vehicle, avoid Chrysler Dodge Jeep Ram of Claremont…or get ready for stress, unresponsiveness, and unprofessionalism.
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November 2022 by Kimberley D.
We started the buying process with Chrysler Dodge Jeep Ram of Claremont (CDJR) on May 14, 2022. This was a 5-month journey (when promised as 2 -3 months) of stress, lack of responsiveness, lack of foresight and lack of professionalism on the part of their salesperson. Read about the pain of our Journey so you can avoid buying a vehicle from CDJR of Claremont, and having to endure the same fate: Lack of Responsiveness: Any time we reached out to the salesperson, it took 2 weeks for a response Lack of foresight: We ordered the tow package but sadly the salesperson didn't have the foresight to tell us it came without a hitch receiver. We had to wait another 2 weeks to get the hitch receiver and wiring ordered, delivered, and installed. Electrical Issue: The Jeep was delivered to the dealership on 10/6 - and sat for 2 weeks. The salesperson didn't have the foresight to have the Jeep inspected on arrival, so during the receiver installation on 10/14, they discovered an electrical issue with the liftgate, which led to additional delays. Lack of Professionalism: Below is the salesperson's response after we gave them a 1 out of 10 on the new car purchase experience survey. This is verbatim, I promise, we made no changes to this paragraph! "When you return to the area, do not reach out to us for service or any issues actually - which apparently you have many issues with us. I have already cleared this with my manager. We are good enough for our customers who appreciate us, who recognize the effort we put in. We are good enough for our customers who know we are a TOTAL sales staff of 4 people and try our best. We might not be good enough for you, but at this rate, we don't want to be." While we love our new Jeep, this was the worst buying experience ever. I realize with supply chain issues buying a car is different, but 5 months when promised as 2 - 3 months? Our advice is to avoid Chrysler Dodge Jeep Ram of Claremont, or get ready for an unhappy buying experience.
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October 2022 by Jason Robitille
Pretty painless experience…. Both sides were right to the point and everything went smooth. Dealt with Jeff and the whole transaction went smoothly.
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September 2022 by Aimee Salisbury
From start to finish, the purchase of my new to me jeep went flawlessly. I walked away with everything I wanted at a fair price. Our sales guy Jay Farrar was honest and down to earth. He treated us with respect and didn't try to sell us anything we didn't want. It was honestly the first time I have thoroughly enjoyed going to a car dealership.Thank you Jay and the rest of the team, you really are amazing and great to work with.
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August 2022 by simone russell
After years of going to this place for my jeep services I had a bad experience with the new employee. I have heard that since Lambert’s sold the place wasn’t the same and now I know that it’s true. Bad customer service at the service window. Grumpy employee who did nothing to retain our loyalty. Tried to over charges knowing that I had insurance and he had a copy in my file and we just spoken with him prior to bring the jeep for service. Missing the old happy and helpful employees.
