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January 2024 by Brenda
I have always had awesome service at this store until 1/27/2023. A customer in front of me was treated very rudely. I then approached the counter, this same woman was very rude. I was set back by her attitude, I have never seen her before so I am wondering if she is new. If so she really needs an attitude adjustment about her customer service.
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January 2024 by Kevin Tyson
The service here is so good compared to the competing CVS pharmacy that it's hard to believe they are both pharmacies.
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January 2024 by William Winn
staff is always Helpful and pharmacy respectful. Great place
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September 2023 by Laurie St.Sauveur Wallace
Very helpful and hardworking staff!
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May 2023 by James
See comments about the Pharmacy staff. The crew in that store are Amazing. I have never had a problem.I have witnessed very rude customers. People need to remember the Pharmacy is the moddle man. No need to be rude. Thanks JimmyKeep up the good work
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April 2023 by Tina Coburn
Rite Aid in Claremont is a great store and pharmacy. I am always treated with respect and courtesy and the pharmacists are always there to answer any questions I might have. Have tried others, but always ended up at Rite Aid for the best price and service. I also purchase many seasonal items in the store, very reasonably priced.
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April 2023 by David Morin
Newport and Claremont store are the worst pharmacy's I have ever been to takes 2 hours to fill scripts and I felt like the customer doesn't matter. I'm going back to smaller more caring pharmacy and one that can and will give me information when I need. I felt like the people behind the counter are just doing a job.
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January 2023 by matthew kinson
I see people say pharmacy staff rude ,I have never had a problem and always see a smile and sometimes a laugh ,Working in a pharmacy got to be tough customers usually sick or impatient or both . Tough job alot of hours and hardly any breaks so give them one . I like rite aid staff seem good to me just a little stressed and tired I think but 4 stars from me
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October 2022 by Christina
Normally I don't have an issue with the pharmacy staff, but there is one "tech" that is absolutely rude, argumentative, and treats customers like they belong below her shoe. I grew up in retail and you are supposed to respect your customers or they go elsewhere. This tech should not be working in retail if she thinks its ok to yell at customers.
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October 2022 by ChrizyKay
Normally I don't have an issue with the pharmacy staff, but there is one "tech" that is absolutely rude, argumentative, and treats customers like they belong below her shoe. I grew up in retail and you are supposed to respect your customers or they go elsewhere. This tech should not be working in retail if she thinks its ok to yell at customers.
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September 2022 by Larry McConnell
My wife has used this pharmacy and store for years after CVS disappointed us. She is very pleased with their genuine caring attitude. We always recommend them over the competition to our friends and primary care doctor.
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August 2022 by Dwight Schrute Schrute
The store it’self is very nice. And the people who work up front are always wonderful but seriously, the pharmacy workers are some of the rudest people. Cutting you off, acting like they are better than you. Frankly rite aid pharmacy, f u.
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August 2022 by Bob F.
I get phone calls when my prescription is filled so I don't have to go there or call..I get shingles shots.pheumonia shots . Flu shots and covid shots there. Friendly staff Prescriptions filled pretty quickly .very helpful anwsers all my questions
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July 2022 by Lauren Higgins-Mitchell
I get my scripts here. There are prompt and courteous. Regularly have 6 oz bottles of sanitizer available free and you receive phone call when Rx ready.
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July 2022 by Camille R.
Came here on a Saturday afternoon to pick up a new prescription. It was quick and easy! No line. Took about 5 min total. The service was friendly and professional. Agree with previous post that facilities are clean and appears new.
