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November 2023 by Tom Westheimer
Went to get my international driver's license and it was quick and easy.
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August 2023 by aran sleator
AAA is absolutely useless. I'm stuck on the highway, they leave me on hold. Finally pick up tell me service will be here in 1 hour. 1 hour goes by and they call me to say there is no Techs available to help me. What is the point of AAA if you're stranded on the highway in the middle of the night and they can't help you? Absolutely useless garbage company
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July 2023 by Michael N.
I have cancelled my automatic renewal because for the 2nd time one of my teenage children was left stranded on the side of the road after being told a tow truck would be there in an hour. after an hour no one had showed. after 2 hours another call to AAA was placed and was told no one was coming. This is NOT acceptable! no call no show! Its bad enough to leave someone stranded on the side of the road but its much worse to leave a child stranded at midnight!!
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February 2023 by Kathy M
Stopped in to get passport photos taken on a Wednesday afternoon. The wait was short and the staff very friendly. In and out in 15 minutes with our photos. Great service!
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February 2023 by Steve Minikowski
Super friendly staff and very helpful. Stopped to get passport photos and staff was more concerned with the photo than I was, good thing as my wife said I looked like someone popped a balloon behind me. Quick service and even offered to help plan our next trip.
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January 2023 by Retired Gent
Super friendly staff and very helpful. Stopped to get passport photos and staff was more concerned with the photo than I was, good thing as my wife said I looked like someone popped a balloon behind me. Quick service and even offered to help plan our next trip.
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December 2022 by Emily Amadon
car wouldn’t start with a jump, so i called and requested a tow. was told it would be about an hour (which is much sooner than I was expecting). when James got there, he was kind, super knowledgeable, and really fast! he tried jumping the car and it worked first time! he even made sure my car didn’t stop randomly down the road. literally a lifesaver, thank you James!
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November 2022 by Norm&Doris Pinard
I couldn’t have been more pleased with the tow service provided today by John who was unbelievably prompt, courteous and friendly.Keep up the good work John!
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October 2022 by Baylie Fauteux
My husband and I got married this yeat on May 14th. We used a travel agent from AAA in concord tochelo us with the booking and planning process of our honeymoon. She was super helpful with helping us book and plan our 11 days and 10 nights stay at the All-Stars Movies Resort in Disney World. My husband had never been, but I have prior to our trip. We had a blast! I would highly recommend a travel agent to help make your life a little less stressful when planning both your wedding and honeymoon!
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June 2022 by J. F. French
This is a great company. Fast and easy service. MANY benefits. I definitely recommend. Plus, when you speak with someone on the phone it is like calling a family member you haven't spoken to in years. Impeccable customer service guys. Kudos.
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February 2022 by Crystal Metric
Long story made short, I waited over two hours for service only to be eventually told the service "came and left" because they couldn't find me, which is nonsense. AAA offered to put in another call, which would have been probably ANOTHER hour or more.The money I have wasted on this membership I could have used to start my own lucrative business that also doesn't get cars unlocked for people in need.Customer service was nice and apologetic, but the job of roadside assistance is to *help* and since I received no help, I must give 1 star.Other information of note: Their website is terribly clunky and hasn't been updated in years.
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February 2022 by Girlfriend G.
If I could give zero stars I would! This is a disgrace what is happening today. The employee that was sent here didn't know how to change a tire!!!! Ok, so that is just insane! I don't understand how AAA has an employee who doesn't know how to change a tire!!!!!!! Um, I am beyond delirious at this point! Now after waiting over an hour on the phone and being transferred 4 times I am waiting for someone that is competent on changing a tire! I mean isn't that what AAA employees do!!!
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January 2022 by carla northrup
Something happened to my truck on one of the coldest, most windy days so far and I called AAA for help. Turns out it was their first day with a new computer system for calls near them. The computer said I would wait for 3 hours but the nearest technician was there in 15 minutes! Guess the new system might be a keeper.My technician was fast friendly and even gave me some suggestions for what to do. Thank you so much for the help. As always AAA is great to work with. Thank you so very much for the rescue. ??
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December 2021 by J
Great experience!!! Needed to transfer from another state and Rebecca Smith made it so easy. Very friendly and extremely helpful. Thanks again!!!
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September 2021 by Joseph Webb
Dropped in to get coverage. Process was very quick and easy, Rebecca did a nice job!
