Books-A-Million is a large bookstore with an expansive selection for everyone. It offers multiple different kinds of books, including bestsellers, manga, timeless classics, and autographed editions. The store also has lots of different things beyond books, like magazines, collectibles, toys, and gifts. Customers note the great prices and awesome selection of both books and other items. While the staff is often described as friendly, there have been instances of poor customer service with a lack of acknowledgment. Some find the seating can be limited and uncomfortable for larger groups, especially with a wheelchair. Many find it a great place to shop and are excited to return to see more of what they have to offer.
Had to go to the register for help. We couldn't find an associate on the floor Great service at the register. Short staffed like most places.
June 2024
Not so good customer service. Stood at the counter for over 5 minutes. Zero acknowledgment, remember it's the customers that make the money for the coffee shop what ever she was doing could have been done after attending to paying customers
June 2024
Great place to shop. Has multiple different kinds of books reading or coloring they don't just have books there either they have lots of different things
