Capital City Subaru is highly praised for providing a friendly and professional car buying experience. Customers mention that everyone at the dealership is helpful, welcoming, and treats them as more than just customers. Sales staff, especially Josh, are noted for being patient, knowledgeable, and thorough, helping customers understand different models and features, making the process easy and stress-free. Many reviews highlight the personalized service, with staff explaining all details clearly and answering questions patiently. The dealership offers a welcoming environment where customers feel comfortable returning with questions or for future service. In addition to sales, the service team is commended for going above and beyond. One customer appreciated that, despite arriving late, staff still helped with brake issues and provided a loaner vehicle when needed, fixing the car promptly. Customers also mention that the dealership makes car buying a straightforward process, even for first-time buyers, and that they highly recommend Capital City Subaru to friends and family. Overall, the dealership is described as a place where customers receive excellent service, care, and a positive experience, making them loyal and satisfied buyers.
Great experience purchasing a car here. Team worked hard to put together a good deal for just what I was looking for.
October 2025
Wonderful to the customer, can't recommend these guys high enough! Im a customer for life and would encourage anyone who wants a stress free, highly professional experience go see these awesome people!
September 2024
Had a great experience! Great team made everything very easy.
