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January 2024 by Samantha Murch
We found ourselves in the position of having to replace all 19 windows in the house we bought. Granite State Glass made an unfortunate situation go as smooth as possible. From start to finish, we had absolutely no issues. Chad came out to talk to us and measure the windows. We got 3 quotes, and Granite State Glass was not the cheapest but they were not much over the lowest quote, and the quality of the windows discussed and customer service were much better. Christine and Melissa made the transaction and scheduling very easy. I believe the person who called about dropping the trailer off is named Tyler. He was very nice. Matthew, Josh, Kyle, and Dave were the installation team, and Amy helped me with the final invoice. The windows look amazing. The guys were personable but not chatty. They worked hard and efficiently. The first day they came in was the day after a huge snowstorm and were respectful of our home and protected the floor in the entry from tracking in snow and dirt. I would have no reservations about using Granite State Glass again if needed.
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December 2023 by Mx777_JXG
We had the glass for our wood stove replaced last year. We do not use it much as we use oil as our main source of heat but we use the wood stove for the weekends when the family is gathered in the house when it gets cold. We used the stove maybe 5-7 times before the seal that was replaced seemed to let go. We brought it back and although was not given a warranty the team was willing to help us because they noticed the brackets were not correct. As a GM of a repair facility I greatly appreciate the customer service and will be willing to give my personal business involving glass to this team Thank you all who were apart of fixing this concern for my girlfriend and I.
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December 2023 by Robert Bisson
Took a little longer to hear back than I expected, but good work at a fair price, all things considered.
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November 2023 by Domenic “Bruins17”
Family member of mine went and got his windshield done they very fast and affordable he had a problem with his hood latch after they told him to bring it down they fixed it right on site A+ service I recommend anyone who needs a new window to go to granite State Glass great customer service windshield is perfect A+
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October 2023 by Domenic Gioioso
Family member of mine went and got his windshield done they very fast and affordable he had a problem with his hood latch after they told him to bring it down they fixed it right on site A+ service I recommend anyone who needs a new window to go to granite State Glass great customer service windshield is perfect A+
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September 2023 by Kelley Desmarais
Staff was friendly enough on the phone, but as much so in person. They did thankfully get me in before I went in for major surgery. Overall a good experience.
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September 2023 by Lenny Hall
Took two weeks to get my window back, absolutely worth the wait
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June 2023 by Aaron Christenson
I have a fleet of trucks for my business and we are always blowing something up. GSG gets our equipment back on the road fast. I recently blew the back window out of my dodge- glass was everywhere. I got the truck back and they had vacuumed all the broken glass out of the cab. Very pleased with the quality here
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May 2023 by Ashley Gamble
I reached out to GSG after having Safelite cancel 3 scheduled appointments and string me along for a month with no end in sight. One call to GSG and their incredibly kind and helpful team was able to source what I needed, take care of the claim with my insurance and was able to schedule me NEXT DAY. I wish I had called them sooner. Thank you so much Granite State, you’ll be my first call next time.Services: Installation
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April 2023 by Gary Ford
I had a broken window in my front door on Tuesday morning. Called GSG at 8:45am, Dan contacted me to meet me by 11:45. He took measurements, called a fellow worker and had the double pane glass installed in my door by 1:00pm! I thought i was going to have to look at that ugly broken glass for days! Dan was awesome and had a great work ethic and pleasant personality.Service: Installation
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April 2023 by Gary F.
I had a broken window in my front door on Tuesday morning. Called GSG at 8:45am, Dan contacted me to meet me by 11:45. He took measurements, called a fellow worker and had the double pane glass installed in my door by 1:00pm! I thought i was going to have to look at that ugly broken glass for days! Dan was awesome and had a great work ethic and pleasant personality.Thank you GSG
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March 2023 by susan tedoldi
Full tub glass enclosure was installed today by Greg. A smooth experience from estimates to installation. Very respectful and friendly. You get what you pay for!
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February 2023 by Tracey Potter LaBarre
When things don’t quite fit! We call Nissa at Granite State Glass for a custom piece of Bronze tint glass. Thanks Nissa for your help!
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January 2023 by Peter Shephard
These folks are great! We have had chipped windshields and side window issues on three vehicles. In each case they got us in quickly and remedied our problem immediately. I am very impressed with the customer service!!!Service: Auto side window replacement
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January 2023 by Z P
Very good! Not a long wait at all and staff was nice and informative. Will return in the future!