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March 2024 by Debbee Skinner
Diana Valentina is very knowlegable about what deductions I needed as I was navigating a new Airbnb business. Her attention to detail and commitment to excellence are clearly reflected in her work and communication. She patiently explained all the information and is very personable.
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February 2024 by Kellie Maron
I've been going for years and besides i get to see my cousin
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February 2024 by Lisa Sarnie
Made an appointment online over a week ago, I received an email confirmation & a text confirmation. I live 40 minutes away from this location. I showed up 5 minutes early for my appointment time. I waiting until 15 minutes after my appointment time. Doors locked and no one is in the office. I called customer service number and they had no other location available for other appointments today. They had no idea why that office is not opened. Ridiculous.
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April 2023 by Lynn Kavanagh
While they were knowledgeable about tax filing, I didn't appreciate the judgmental commentary regarding my income. I moved to NH just a few months before Covid hit. I lost everything: my job, my apt., and regaining employment here has been incredibly challenging. I've been met with one hurdle after the next, and everything that could go wrong, did. Therefore, I didn't need to hear commentary like, 'God, I don't know how someone survives on so little money,' or 'so you're just a delivery person for yet another delivery service,' while filing my taxes - an already stressful process. I paid $200+ to get my taxes done while someone makes me feel even more defeated than I already am. Will never go back.
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April 2023 by Felicia Flores
Waited 15 minutes after my appointment time for them to tell me they cannot help me amend my 2021 taxes because they are too busy and only doing current year taxes. She claimed she does not have time to help me today, even though we had an hour scheduled and she was 15 minutes late to start the appointment. Unprofessional and a waste of time.
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April 2023 by alice blodgett
I was pleased with the service I recieved. Was very informative.Made sure all the t's were crossed & it's were dotted.
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April 2023 by eric rowell
Always have a great experience with their tax professionals
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March 2023 by Johnny Garcia
Very friendly and knowledgeable people.
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March 2023 by Melissa D
It was easy to set up an appointment time and received confirmation via text. The gentleman at the front checked us in and seemed pleasant. Didn't wait long, and our tax professional was ready to see us back right on time. He was pleasant and friendly throughout the whole process.
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March 2023 by Ed Poole
Do NOT have your taxes prepared here, I had a real issue with person who did my 2022 taxes.When completed they were supposed to file them. I kept an eye on my bank account to see if the IRS had taken the fund from my bank. I emailed my representative on Feb 27th I didn’t receive a reply until March 2nd, stating she will “ look into it “ No follow up what so ever, I sent a subsequent email asking for follow up march 11th today is the 13 STILL NO FOLLOW UP!I do not think the person preparing my taxes did me any favors in deductions department, I will never use them in the future
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March 2023 by Morgan Stroberg
They false advertised saying that I could walk in and do my taxes but refused to help me today. Woman at the front desk was very rude.
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February 2023 by A Name
Worst experience I've ever had. Couldn't even get a simple call back from a supervisor. Was told it would be too much work because she had 15 other files to look at. Took me 2 weeks to get a simple W2 filed and a call back. Literally appalling.
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May 2022 by Shannon “Scooby Doo” Gauthier
Thanks to William I was able to do it online I don't have a vehicle I live in Hillsborough New Hampshire and it's hard to get down to Concord but he walked me through every step even when I accidentally declined it he was right there to show me what I did and how to fix it
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April 2022 by Morgan Laudarowicz
The person who helped me, Ernest was very helpful and informative. He made the very stressful process easy.
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March 2022 by Marie Macedonia
I have always been satisfied with the services from H&R. My new advisor ( I just moved back to NH) was helpful and have me additional advices to help me financially for this coming year.