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April 2024 by Charlie Mitchell
Tyler was very helpful, knowledgeable, and non-pushy. Buying our mattress was a very pleasant shopping experience. I usually don’t write google reviews but made an exception in this case because I was so pleased. Definitely 5 stars.
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April 2024 by Taylor Marcoux
Matt was great!
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February 2024 by Brandon Allaire
Brad was great and prompt with helping will a follow up question. Bill was phenomenal and a wealth of knowledge when buying the mattress.
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February 2024 by jon grosshart
Very helpful and informative. Made finding a mattress easy
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February 2024 by Roger Amadon
While out shopping for a new mattress, my wife and I went to several stores and saw a variety of different brands, makes & models and also met several sales people. Of all the stores we went into, I must say (and we both agree) that the absolute best experience we had was at the Mattress Firm store on 240 Loudon Road, Concord, NH. The store was very clean, neatly arranged and stocked with several prominent name mattresses.We were first greeted by salesperson “Tyler Mitchell” whose infectious smile, plus his warm and friendly personality, immediately made us feel comfortable talking with him. When we expressed our interest in buying a “high end” mattress to replace the one we had for several years, he focused his attention on that in order to narrow our search down. We found Tyler to be educated and well-versed in subject material and was able to quickly provide answers to any questions we had. He was extremely patient, helpful and not “pushy”, as we tried out several mattresses and narrowed our search down to two different brands.After we decided on the mattress that we wanted, Tyler worked out an acceptable deal and price. Although it was not our intention to purchase a mattress that day, after our experience at this Mattress Firm store, we felt comfortable that we were getting the “best buy for our buck” and bought a new mattress from them which was delivered 2 days later!I cannot emphasize enough how much we appreciated the way we were treated at this store, and especially by sales person Tyler Mitchell, who actually made our mattress shopping experience enjoyable by making us feel like “family”, that he actually cared, and we were not just another sale. If you are looking for a new mattress, we would definitely recommend you check out the Mattress Firm store on 240 Loudon Road in Concord, N.H.
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February 2024 by Janet Zeller
I was in need of a single bed mattress topper. Colby was great to work with and arranged for it right away. It was picked up a couple of hours later. Great service, Thanks Mattresses Firm of Concord.
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February 2024 by john “modernchallenger” lyf
Great deals and very helpful staff.
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February 2024 by Nick Merenyi
Tyler was great and answered all my questions without hesitation! Job well done. Would recommend highly! Thank you!!
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January 2024 by James Miller
Sales person, Jake, seemed very knowledgeable and was quite friendly, yet professional.
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January 2024 by Andrew Pultz
Great experience knowledge staff.
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January 2024 by Jean Richards
Brad was very nice to work with... no high pressure! Thorough and knowledgeable
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December 2023 by Christine Heath
Brad was super helpful and your prices were good.
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December 2023 by mike folsom
Brad was great to deal with very helpful
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December 2023 by Pete Venne
Quick transaction and friendly service
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December 2023 by mama aybar
Needed mattress that evening and they were spot on with suggestions and descriptions- I took it home with me in less than 30 minutes!