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February 2024 by Skip Tracer
Kellen is the new sheriff in town and did a great job getting my car taken care of. Has great customer service skills as well. Want the job done right, go see these guys. You get what you pay for! You won't find any auto parts store that offers a lifetime warranty on their batteries either. Keep up the great work !! ???
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February 2024 by Gary Scribner
I went into the Meineke at 216 Loudon Rd Concord, NH location to purchase an Interstate battery for my 2015 Ford Escape S today.I spoke with Nick at the counter. I had spoke with him on the phone an hour earlier to see if they had my specific battery in stock, which they did.Right off the bat he asked if I was going to have it installed, or just buy the battery and leave? I said it all depends on how much it is to install it.After taking a ten minute call from another customer, he looked it up and told me it was $350.00. I asked how much the battery was, and he said $204.00. That’s $146.00 for the install. I said I’ll just be buying the battery.Then he told me he didn’t think they sold batteries. I said “ You have batteries, buy you don’t sell batteries?” He said “Yes.” I said that was very strange. He said he’ll have to call the boss.After helping two more in-store customers, he called the boss, and was told to sell me the battery. I wasn’t expecting a whole process just to buy a battery.First he needed my name, then my license to take my address off it. Then he needed my keys to give to a technician who proceeded to go out to my car, get it in and take pictures. Then with an iPad took pictures of the entire outside of my car; left, right, front and back as well as under the hood.I asked the technician why they charge so much for installation? He shrugged his shoulders and said nothing. I told him “it’s a 20 minute job for them. It shouldn’t cost that much.” Again no reply.I took my battery and got out of there. Pulled into my garage, shut off my car, and started the clock. Mind you I have never changed the battery in this car before, but I had YouTube to help me.From start to finish, including getting all the tools I needed from my toolbox, it took me 49 minutes. I’m no mechanic, but I can follow directions.Just food for thought. Don’t get stuck with a ridiculously expensive battery installation charge when you can probably do it yourself. The $146.00 Meineke is charging, is at least for two hours of work, maybe three. Again, I did it in 49 minutes with never have attempted it before.I’m done with Meineke and their ripoff tactics!
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October 2023 by Carlito M.
Will be first and last time dropped car off on 10/5 whole day wasn't touch was waiting on a part had nothing to do with my main issue then once got started to tear it apart 20mins to closing time so I was stranded and unable to get a rental cause place was closed, there communication with the customer isn't great can literally pick up phone and say car stays another day, but didn't now on 10/6 with all the parts and almost 8hrs into the day haven't heard a peep on what's going on for the thousand and something I'm spending literally find another place...
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September 2023 by Hilaire Quinn
We love this Meineke! Got the transmission fluid changed and the car has so much pep. We have taken our car here for years and will continue to do so.Services: Auto maintenance
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August 2023 by john “modernchallenger” lyf
Stopped going here. The last 2 visits my car has had grease on the doors, tailgate, seats(leather so cleanable) and steering wheel. Should’ve taken photos to post but didn’t think about it until I was done cleaning the car.
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August 2023 by Kyle DeStasio
Sabrina has such a zealous personality! She went out of her way to get the parts needed for my vehicle before the end of the day so that I could take my car home that day. I brought my car in at the end of the day as well. Josh also went out of his way to show me first hand what went wrong with my attempt to do the work on my own. Great bunch of people overall and I highly recommend!
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July 2023 by Travis Turcotte
Went to the shop in Concord NH and had a great experience. Josh is a very smart and helpful man. He’s the reason I went and will go baxkService: Steering & suspension repair
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July 2023 by Bill Phenix
Sabrina's team at Meineke were great. Quickly got back to me with a quote and for a no appointment drop off, finished it the same day. Would highly recommend any one of Greg Masewic's location!
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July 2023 by My Journey (MyJourney)
Update ! Sabrina the Manager, called and asked that I bring my car in at my convenience to fix the noise. She saw my review and wanted to make it right. Which she did! My car no longer rattles. Thank you Manager Sabrina!I was disappointed in the Meineke car care in Concord NH. My Muffler needed to be replaced and they did. Now it rattles whenever I drive the car. So annoying! they said the "flex pipe" is old but is ok and that is the noise that you hear! You couldn't hear the flex pipe before. I then asked how much to replace the flex pipe, reply was another couple of hundred dollars. I already paid them 358 to "fix" it.Service: Exhaust
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July 2023 by Camden K
Came here to have the tires replaced on my wheels, which were curb rashes and beat up, and I planned on refinishing. I supplied the tires, and was quoted $167, which seemed a bit high, but there were no other options. Picked them up the next day, and was charged $202 because they were “very low profile” and had stiff side walls. For reference, these are 235/45 tires on 17x8 rims, so they are definitely not very high profile tires and fit almost square on the rims. When I got home and more closely inspected the wheels, the outer lip the rims were badly scraped and deformed by the mounting machine there used, and a deep groove was present where it looks like the machine slipped off lip. They also managed to lose 2 aluminum valve stem caps, only replaced one with a plastic one, and didn’t mention it when I picked them up. Tires also cause car to vibrate badly from 60-70 mph.Service: Auto tire replacement
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June 2023 by Natasha M.
don't ever come here. yeah they can be nice to your face ect ect. but they over charge everyone and make stuff up that's wrong with your car. I called and complained they were over charging my father . not even an hour later they called us back with a new "quote" . I went to a different garage let's say the least they are charging for stuff that's not even wrong with your car.! worse place ever.
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May 2023 by Cassidy Loomis
Back in December my car was shaking, so I brought it in to see what was going on and they told me it was my wheel-bearings and that I need new ones cause mine were failing. I dropped my car off the night before and the next day I went to go pick it up at like five at night and it wasn’t ready. They told me that they were gonna have to keep it another day, so the next day I come back and thought it was fine. Six months later today I went to go get an oil change, when they put it up on the lifter I was told that my wheel bearings have failed and that it was unsafe to drive. They did fix it for free because they messed up but I wouldn’t have know there was anything wrong with it if I didn’t need anything down with my car. This is not the first time that they have messed up. But this time they really messed up and I could have been seriously hurt if they failed while I was driving. I will NO long go there anymore because they don’t care about your safety, at-least the mechanics don’t. I would never recommend to anyone going there for any mechanical stuff such as wheel bearing, etc.
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May 2023 by Mike
The staff at the Concord NH location are the best!! They are all extremely knowledgeable & very friendly! Went out of there way to show me everything that needed attention. I will definitely be going back in the future & will recommend them to anyone who needs automotive repairs! Thank you all!!!Services: Auto exhaust system repair
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May 2023 by Daniel Murray
My muffler rotted off the exhaust on a Friday. Josh got me a loaner car that afternoon , a Friday afternoon and my car was taken in for service. By 11am Saturday , my car was finished and ready for me to use.My scheduled was uninterrupted as Meineke Concord's team repaired the car . I was able to turn back in the loaner and continue on a busy weekend. Thanks Meineke Car Care Center Concord NH and thank you Josh and the team for making it all happen.Service: Auto exhaust system replacement
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May 2023 by Mrs.
Warning dont use this shop. Between the druggie. The mechanic who's drunk at all times. The lead tech making fun of customers talking about his guns with the woman up front and the place filled with cigarette smoke. Incredibly unkind to customers making fun of people. The horrible quality work. The mechanics are miserable to each other. Go elsewhere. They can't be trusted at all. Huge mistake using this shop.Services: Auto brake repair
