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December 2022 by Chris S
Best bank ever. Been with them for over a decade. I highly recommend this bank.
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January 2022 by Sandra Burt
Best bank and the best people always. A good experience
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June 2019 by Jessica Young
After a year of banking here I decided one day to use the drive through to cash my husbands check. Out of nowhere they were telling me I couldnt cash it. They were so rude it put me in a panic and I started crying. They made us wait extremely long for our transaction AND it was my daughters birthday and we were on the way to the movies. Thank GOD we left early thinking we should get front seats before everyone else and ended up arriving LATE and our evening was ruined by my crying anyways. I will never set foot in this location (which is a shame because I literally live right down the street from this location and it's a 5minute less travel time from the downtown one) again because of this instance. The old lady with the tight curls and the old lady with the gray hair both were extremely rude. No one standing around defended me. No one said "no wait I know this person. She isnt trying to screw our business". They literally treated me like a criminal that day and even though I havent closed my account yet (because its SUCH a process to get an ENTIRELY NEW BANK) but I plan on it when it's more convenient for me. I called the main branch to complain that day and the lady who helped me filed a complaint and was very nice and apologetic and tried her hardest to fix my problem but avoiding going in the bank near my house and traveling to the downtown location every time I need to go inside is strenuous and not worth my time. I've been a very respectful, loyal, and regular customer to this location for over a year and had never done anything remotely shady and all of a sudden one day I am treated like trash and a criminal. Just not going to put myself in that situation anymore. The men at this location are extremely polite and respectful and PERSONABLE so if you NEED to go to this particular location go to a MALE teller.
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September 2017 by Mike Bolle
Hometown service with a smile
