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January 2024 by Carrie Gajowski
Best experience ever getting my bloodwork done. Quick, efficient and best of all, I couldn’t tell she even poked me. Amazing. Kathryn (spelling?) was also amazing. No wait at 7:20am on a Friday morning.
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December 2023 by Nick Yager
No professional medical or other organization should ever require someone in their care, or a potential employee, to interact with the people who staff Quest Diagnostics in Concord, NH. While there is one nice person there, they cannot compensate for the extreme rudeness and absolute abandonment of decency and respect exuded by the overall staff and the organization as a whole. If you’ve ever thought that you were treated poorly while in the military, at a VA, the DMV, or by an authority in a foreign country while traveling, book an appointment here and everything will fall into perspective. A forced cavity search in a bamboo prison after being struck with the butt of a rifle leaves you with more dignity than leaving a specimen with these charmers.
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November 2023 by Nicole Pinette
I went in today and had Kathryn draw my labs. She was amazing and so, so sweet. I was a little anxious but from start to finish my experience was so smooth. Thank you Kathryn!
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November 2023 by Elan Marie Dickinson
Had blood work done and Trudi was amazing! Thank you!!!
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September 2023 by Lisa S
My doctor ordered an H. pylori test. I needed to get the kit for collection walked in sat for about 20 minutes then someone finally came out and told me I had to make an appointment to collect the kit. This is terrible customer service. The staff was super rude and not helpful at all. Went to dartmouth instead.
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August 2023 by David Cyr
I’m so friggin sick of the NH Quest offices B.S. closing 1 office crazy billing and the app doesn’t list concord anymore and I cannot reach a human to find out what’s going on. I’m looking into Lab corp to see if they’re any better.
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June 2023 by Amy King
Not one person to talk to with questions. Can't get through to a human on the phone so I showed up early to my appointment and had to check in on a tablet. Fine. But it wouldn't let me check in early. No one around to ask a question. Definitely not treated like a patient here.
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May 2023 by Catherine Braley
A BIG shout out to Kathryn, she went above and beyond helping me get my blood orders into the system and figuring out this new technology stuff.In this new world of me me me....she sure wasn't that way at all and I so appreciated the way I was treated, her kindness and patience was over the top.Thanks again?Cathy
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May 2023 by Brittany Martin
Staff is very rude. I was unsure what the name of the lab was that my doctor sent in so I couldn’t make an appointment. Attempted to do walk in and the lady was so rude I just walked out. I would not recommend going here.
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November 2022 by Monica Genevieve
Was "strongly encouraged" to make an appointment instead of walking in. Made an appointment and upon check-in the computer couldn't find my appointment so I ended up waiting as a walk-in anyway.Counterintuitive at the least...
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September 2022 by Peg C.
Kathleen was very helpful and understanding when my Doctors office did not send my orders over. As soon as they did she got me right in.
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September 2022 by Sheila H
I needed to get a drug screening done quickly for a new job and had to go to Quest as a walk-in due to no available appointments. I thought I would have to wait for an extended time but the staff was friendly and accommodating. It was quick and the staff was clear about expectations. I would use them again!
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August 2022 by Sheila Hulton
I needed to get a drug screening done quickly for a new job and had to go to Quest as a walk-in due to no available appointments. I thought I would have to wait for an extended time but the staff was friendly and accommodating. It was quick and the staff was clear about expectations. I would use them again!
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July 2022 by Denise S.
Very happy with the labs at both Concord NH locations! Techs have been extremely nice! Best to make an appointment at the Ferry Rd location but the Pleasant St location has not been busy right after 1PM so I haven't needed one.
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July 2022 by Sonia Pearsall
I always have my blood work done at this location. The people are wonderful and very professional.
