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January 2024 by Nikki Nic
I have been looking for a nail salon since I moved to Concord 3 years ago and I think I have finally found it. Roy Nails was a great experience! I called Saturday morning to book an appointment and the woman was honest and said they were completely booked but that I could stop by around 12:45 to see if they could squeeze me in as people cancel all the time. I showed up at 12:30 and was very nicely greeted and taken in within 10 minutes. I was getting a new acrylic set with an ombré color and they came out amazing! Tam was my nail technician and she was great and her attention to detail was unbelievable! She actually cares what they look like and that her clients are happy. I will definitely be going back!
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December 2023 by Jose Hotchkiss
I was disappointed in Roy’s nails - my gel manicure chipped almost immediately and despite a sign advertising waxing, I was told the service was not available.
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December 2023 by wendy mcnaughton
I have been going to this salon for more than 6 years. I happened to find them one time while traveling to work. I no longer work in that area but still travel an hour for my nails. Roy, Veronica and family are that good. The salon is always clean and welcoming.They are a busy salon, so call ahead for an appointment.
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October 2023 by Emma
Veronica and her mother were absolutely great!! They did a great job and me and my fiances nails. Great price. And the building is so homey and comfortable compared to other places I've been to. Definitely coming back!
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September 2023 by patti macmillan
Walked in to ask if they do walk-ins and the person who responded looked at me with a frown and said we're busy... Really? Is that how you treat potential new customers? How about a I'm sorry we're busy now would you care to make an appointment? Anything other than looking at me with a frown like I was stupid for even. Unfortunately just based on my first impression I will never step foot in there again
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July 2023 by Robin Campbell
We like to get a pedicure often. If you want clean, friendly, fairly priced nail service, Roy's Nails is definitely my favorite!This family owned business is truly the best in the area. Plan ahead, though! Because they are so superior, they are booked out a couple weeks! Worth the wait!
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July 2023 by Renee D
Have been going to Roy Nails for years. They have done my nails for all my big events (engagement, wedding, birthdays) and they always come out so nice and will last a long time. They are usually pretty busy so I highly recommend calling for an appointment, especially if you want more than one service! Overall great experience. I will continue to be a client of Roy Nails.
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July 2023 by Danielle Leroy
Best ever. Very comfortable atmosphere. Everyone is family! Loved my first experience and I look forward to many more.Services: Acrylic nails
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April 2023 by Angela Hill
I have very thin and split and bad cuticles. One split would take my nail off. I needed to protect it. Roy did an amazing job. His daughter Veronica is really helpful as well
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March 2023 by Samantha
I understand that due to weather you may need to close, BUT for your customers WITH scheduled appointments, you should reach out to them and relay the closure and offer a new appt day/time so that they don't make a wasted trip to your salon. Just as you appreciate if a customer needs to cancel, that they call and let you know instead of being a no show. Your FB & Instagram page provided no info on your closure.Also, if a customer specifically books an appt with a certain tech, please inform that customer BEFORE the appt if that specific tech won't be there for your appt so you aren't sitting 40 minutes past appt time wondering what is going on.Dip powder doesn't seem to last more than 2 weeks which is unfortunate, considering my last place I could go 5-6 weeks without chipping/breakage.The owner is constantly going out for a cigarette and dragging the smell in, then he goes straight to work without washing his hands.On a good note, you always try to accommodate your customers. That doesn't make up for the poor quality of work and the lack of communication though.
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February 2023 by Madisyn Powers
So happy I walked into Roy’s today! Not going to lie, I can be a picky customer! I like what I like, and struggle when the service isn’t quality. Let me tell you! Roy’s has a customer in me for the foreseeable future. From the moment Veronica answered the phone, I was happy! She’s pleasant, great at making conversation with a chatty Kathy like me, and does AMAZING work. 10/10. I’ll be back again soon! Chairs are comfy, music selection is good, and I noticed that she sanitized the stations, and her hands regularly!Thank you Veronica and the rest of the staff at Roy’s!Service: Dip powder
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January 2023 by Jessica Dade
Roy’s Nails is the only salon in Concord to get your nails done! I have been going to them for years and I can’t say enough wonderful things about this family run nail salon!
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January 2023 by Sherry Breene
I received the best pedi and dip I’ve ever had on Dec 24th. A sister of Veronica came in for one day to help out. She was the most wonderful person and gave me the best pedi, dip/mani I’ve ever had! She took her time and was so meticulous in her practice. My nails were perfectly shaped! Additionally, they offer the perfect ballerina pink! I have received many compliments on the color. I wish I would have gotten the color name and brand. Where I live, no one offers that same color pink. I wished I lived in the area! I would love to go back! It was such a great experience!!!Services: Gel manicures
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November 2022 by Peyton
I have been to Roy Nails twice so far. They do a wonderful job with their manicures and pedicures! They take their time and pay attention to detail. They are also very kind and professional nail technicians!Services: Manicure
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October 2022 by Sarah H.
Just got my nails done and what a great experience. Very nice people and Roy did a wonderful job. Will be going back
