January 2023 by Gail Skidmore
So I usually for years I have had nothing bad to say about this place and the Technician Kim is amazing, although today was a different story. So I went in to get my contacts that were allready ordered last month and the place is temporarily closed. The sign said if you have allready ordered something one of the associates would be able to get it for you so call the number they left at the desk. So I proceeded to call it and got someone in Pennsylvania that works for Sam’s club and she said no they can’t help me and that for HIPPA not just any associate could get them as they are locked up and no one in the store has access as they are closed for now for good until they can find help. Which they don’t know how long that will be. Long story short they are temporarily closed and no one contacted me to pick them up before they shut their doors. An email or call would have been nice for customers who had items there. Now I only have two days worth left and have to find another order company and my prescription. What an inconvenience when all they had to do was let us know!