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November 2023 by Liv N.
Very terrible customer service, they did not give me the correct discounts on our products. We purchased food with the assumption that we should be getting a certain amount taken off of the actual price of it. Ashley, had a very nasty attitude the entire time. Told us she had taken off of the regular price and she did not. Then after we had left and the receipt was incorrect. As we went back into the store there were other employees, One of which was a girl named Emily and there was another lady that was smiling and talking about us to one another. Anddd they were laughing at us. If I could give a 0 star review I most definitely would have. TERRIBLE place do not recommend!!!
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September 2023 by Sonja Stefan
Extremely clean and well stocked! They had everything we were looking for to camp, including rubber bands (which I assumed I would have to go to a different place to buy).
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June 2023 by Cathii LaPierre
Use to like Shaws, but quality has gone downhill. Bought 2 different fruits, and both were bad. Name brand selection use to be awesome, now it's "meh" at best. I end up at a second store every time I go, so I probably won't be back.* editWhile I appreciate the offer to exchange, It would have cost me more in gas to drive all the way back from Penacook. You should check your tropical fruit though. I bought a Dragon fruit that was green and mushy inside, and a Passion fruit that was wrinkled like a prune. But I've never bought those things, so I had no idea till I got home and cut them open.
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June 2023 by John Saunders
Management needs to address their bakery employee. Don't be in a customer service roll if you cant be at least minimally polite to customers that call with questions.. Called about a birthday cake. Person was very rude.. If you hate your job that much get a new one.. Or don't be an A hole to potential customers..
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June 2023 by Josh Lindgren
This is a grocery store. Not really sure what else you need to know besides the fact that it has food and beverages and things. I would say that the energy is a little sluggish and damp for a lack of better words.
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June 2023 by jacqueline colon
They always seem so short staffed even at busy times. Otherwise everyone is friendly and fast with checking you out
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March 2023 by Tammy Smith
Good store if you need a few items a little more expensive than Market Basket
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March 2023 by debbie humphrey
Only store that still has a full do it yourself salad bar which I love I stop to get one about once a week and love it, yummy stuff on the full salad bar.
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December 2022 by Raymond Gordon
Its Shaws. I stopped in here while I was doing errands next door. Produce selection is great. A standard grocery store so you know what to expect. Not our weekly stop but we do buy certain items here we could not get at our weekly shop.
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December 2022 by Roberto Velasquez
Customer service was great. Finding Puerto Rican products like Goya in this store and erea even better. Not running around to other grocery store looking for the Goya products that I needed was the best.Thank You Shaw's.
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December 2022 by Trish L
This is a really good Shaws! So many choices on the shelves, fully stocked, the wide aisles are never blocked. Nice layout, helpful employees!
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December 2022 by ROSEOIL
Shaws is ok....when you are part of U REWARDS to get some $ off of their usually higher priced items. The store itself is always clean, and employees seem friendly.
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November 2022 by Colleen
Edit: The store manager, Larry, always goes above and beyond to acknowledge and greet every customer.Everything is overpriced, but you can get some good deals if you shop the weekly sales and use the app for coupons. Most of the employees seem less than thrilled to be there, with a few exceptions (deli clerks, meat department, and the night manager). The cashiers and sales floor associates could use some serious training in basic customer service skills such as acknowledging customers and proactively trying to fix the situation when an item rings up wrong or an app coupon isn't applied. The quality of the produce is way above average and is really the only reason I shop at Shaw's.
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November 2022 by J. Vint
The butcher in the meat department the tall skinny guy wearing the red baseball cap is amazing! He can help you with anything you need to know about meats. He has never been wrong with the amount to get, which cut, etc.Then in the dairy department, there is a gentleman that is always there stocking the refrigerators and he is always professional and pleasant. Every time I visit the store he always stops what he is going to say hello and he also makes eye contact with me. Great customer service, and professionalism, and the store is always stocked & clean. Thank you.
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November 2022 by sara robinson
I had ordered a fruit platter. The staff retrieved it and offered to carry it due to its weight. Overall a great and easy experience