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October 2023 by Megan White
Chris and Meghan did the hair and makeup for my wedding, not only did they do an amazing job for myself and wedding party, the vibe they provided was immaculate ❤️
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July 2023 by Priscilla Signorelli
Kris did such a great job! I came up from Florida to have him cut my hair! Thank you KrisService: Haircut
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June 2023 by Kelly Buchanan
If you’re a bride looking for wedding services, look elsewhere. I am only writing a review because the owner of this salon refused to refund the entirety of my deposit after the most disheartening and disappointing experience I have ever had in a salon. During my trial, the hair stylist told me my hair was highlighted “wrong” and did not have “enough layers because she needed more to work with to make the style actually look good”. On top of that, she and another stylist bad mouthed the stylist I currently see and have seen for 5 years. And the cherry on the top of this disaster?? I asked for a sleek, modern bun and my hair stylist failed to listen to my vision and my inspo picture. I ended up with a rats nest at the base of my neck. She even insisted on adding wispy pieces because “texture is all people want”. I didn’t want them and she insisted. I felt awful after this and the person doing my makeup also failed on communication - I asked for natural, no creasing and got foundation three shades too dark and product that was literally sliding off my face after an hour of wearing it. The person who tried to talk me into trying another stylist here was very professional, but considering this experience I would have preferred a full refund considering how belittled I felt by their staff.
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May 2023 by Olivia Butler
I usually have such a good experience, but today when I tried to cancel an appointment I was met with rudeness and a cancellation policy that no one had informed me about. Then the salon manager tried to charge me for the full amount of the appointment, $125. I looked up their policy and it stated that half the appointment fee should be the charge. This customer experience was so awful, I was disappointed.
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March 2023 by Miss RJL
The vibe is upbeat & fun! Thank you Sara for a refreshing haircut & blowdry!Services: Blowdry
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February 2023 by Lauren Rush
Owners are not polite, terrible customer service!! Much better and less expensive places in Concord.I have in fact used this salon, over 6 months ago. I received a cut and color. I have never gotten my nails done and do not know what that comment is about. Just more frustrations. I was not impressed and apologize that it upset the owner that I put a review. Again just shows the customer service here. Every interaction has been bad unfortunately. Lucy I found a great salon in concord that also supports a local small business. I have never understood a need for an owner to place a petty response when they are unhappy with a review. Luckily we have options here in Concord.
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February 2023 by Juliane Longstaff
I went to Simplicity for the 2nd time today and was even more pleased than the first time. Everyone is friendly and the service is great. I have very thick hair so it's always been a challenge for me to find a stylist who can work with that, but Sophie did an amazing job and I will definitely book with her again. Thanks for giving me a haircut I love instead of just like or tolerate!
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February 2023 by Josanna Nelson
Simplicity is AMAZING! Professional and welcoming staff. Relaxing and clean environment with a variety of services and products. I’ve been going to Maddy for years & have consistently been above and beyond impressed with her skills. This salon is the best in Concord!Services: Kids' cuts
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February 2023 by Samma Mcmanus
Desiree made me feel so beautiful again! She corrected my hair and got me exactly where I wanted to be.
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December 2022 by Julia Weaver
I had such a great experience with Desiree. She was very patient with me and stayed an hour past the end of her shift because my hair was being a bit difficult in the beginning so it set us back a bit with time but she wanted to make sure I loved my hair and I do! It came out so great!Services: Haircut
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September 2022 by Olivia B
Jackie was so awesome and nice! She listened to what I wanted and did such a good job. I had a bad haircut a couple weeks ago and she totally fixed it! I hardly ever write reviews but she was great. The atmosphere was welcoming as well.Service: Haircut
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September 2022 by Ava Sudsbury
Went to simplicity salon for the first time and everyone was so sweet and my hair came out excellent!Service: Haircut
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August 2022 by Sa. M. Holland
Jackie was excellent. She listened my inarticulate description of my pixie hair cut for summer time and did a great job. She was considerate and kind. I recommend her and the salon!Services: Curly hair
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August 2022 by Sheri Zawisza
If you're looking for a salon that's professional, friendly, and current on cuts and styles...this is the place to go!
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July 2022 by Maddie
Sam is amazing!!! She did a fantastic job on my hair and she’s so professional and courteous, and the atmosphere in the salon is very welcoming! 10/10 recommend!!
