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January 2024 by Madelin Fish
Stopped in to look at some Birkenstock clogs and the woman helping my friend and I (I believe her name was Avie?) was incredibly kind and knowledgeable as she assisted us in sizing and fit. I will absolutely be back to this store for future Birkenstock purchases. I was very happy with the wide range of products they have for both women and men.
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January 2024 by Sarah McIntyre
Adam and Charlie were extremely helpful and patient with my daughter and me. We spent an hour in there finding the right size and Birkenstock shoe. Best shoe shopping experience ever! I highly recommend this friendly, knowledgeable and local shop!
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January 2024 by Wayne Johnson
I bought a pair of Birkenstock kitchen shoes as there reputation seemed solid . The shoes were comfortable for about 3 weeks. Around week 4 they began to split . I reached out to the company who told me they have no guarantee or warranty on there shoes and said I must have bought the wrong size . This is the worst "customer service " I've ever experienced. They took 0 responsibility and have no intention of replacing them. I month is a ridiculous short life for a "quality " shoe . Avoid this product .
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January 2024 by Jessica Sandberg
Never visited the store but was able to find a hard-to-find shoe at a great price online and ordered it directly.Quick service, shipping, and well packaged. Thank you!
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December 2023 by Hallett Sargent
A fantastic small business you want to support!! I have been to Simply Birkenstock a few times now and have had a consistently great experience. The space is clean, very well organized, and seems to always have fun finds tucked into places. Most recently I was there to get a pair of birks for my mom. They did not have exactly what she wanted to try in her size (it was a newer release) but were able to order it (thank you, Charlie!), called as soon as it came in, and quickly got her set up. She appreciated the trying-on experience, where Laurie was a great help and very personable. Then Mitchell checked out the purchase to make it all smooth and easy. Everyone who works here is extremely thoughtful and makes it a good atmosphere. It feels like a special place, even on its busier days. Highly recommend!
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December 2023 by Sara Harkins
We’ve been shopping at Simply Birkenstock for years. We’re faithful customers … love the new location! In addition to great shoes and boots we love your clothing selection. And … your staff as ALWAYS, are pleasant and helpful.Just wish we could convince you to open a store in the New London area. ?
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December 2023 by Sean Dempsey
We've been in to the shop several times over the years. The customer service is exceptional. Adam has been in the shop nearly every time we go in. His knowledge of the product is incredible. I'm writing this today after having bought two pairs of shoes one each for my partner and I.One note: The QR code you gave me asking to review did not work. I got a Google error screen informing me that the page could not be found. I found the business on Google and reviewed there.
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October 2023 by Glenda M.
My husband found exactly what he didn't know he needed! The staff was so helpful he loves his shoes! Thanks guys, you are out new shoe store in Concord!
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October 2023 by Erica Shelton
Where do I begin? Lorie is incredibly knowledgeable and maybe (probably) my new best friend. I don't live in NH but I am literally going to call this store and have them ship me shoes to AZ from this point forward. If I could give six stars, I would. Lorie, I miss you already, and I hope you have a wonderful time at tonight's concert!
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September 2023 by Kendra Cullen
Thank you, Charlie!This is the second pair of shoes I have purchased from Simply Birkenstock.My experience was wonderful. I was able to place a special order with ease.I will be a lifetime customer of this friendly, helpful, and kind business. Thank you for all of your help.
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September 2023 by Christine Coffin
I love Simply Birkenstock in Concord NH. Just spent over an hour there trying on at least 7 different versions of the Bend Low sneakers/walking shoes. My sales associate Adam was highly knowledgeable of the brand and extremely patient in answering all my questions and retrieving each style/size shoe I wanted. I did make my final decision and bought the black leather Bend Low in Regular width. I do not consider myself to have a wide foot, but the Regular vs the Narrow feels so much better on my foot and does not aggravate my sore spots on the ball of my foot near big toe. This is the 4th pair of Birkenstocks I have bought over the years and the first from Simply Birkenstock. I am so happy to know I can now go in person and get all my questions answered regarding the different styles and sizing. This was my first non sandal purchase.Christine C
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September 2023 by Brandon S.
Super kind and funny staff. The clothes and shoes are all high quality and they were very willing to help and answer any questions. They even let me bring in my old Birkenstocks and punched new holes in the straps for me for free! Love this place
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August 2023 by Rajesh G
Concord has this beautiful store with everything Birkenstock. The quality speaks for the price and they are definitely a great staple in anyone’s collection. The story has wide range of Birkenstocks for everyone and has almost all sizes available. Definitely recommend making a visit to the store even if you don’t want to buy.
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August 2023 by Natalie Anderson
Stopped in with my boyfriend and experienced unbelievable customer service. Very friendly, helpful, great conversation, and left with a smile. Definitely will be back!
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August 2023 by Erin B
Love the new storefront!! So much more space. As always, the staff was super friendly and helpful. I purchased a new pair of Birkenstock booties and a pair of Taos sandals - so comfortable and super cute! Will be back again