Staples in Concord, NH is a community-focused store that offers a range of services including printing, shipping, technology support, and recycling. The store caters to a diverse clientele, including small businesses, remote workers, parents, teachers, and students. Customers appreciate the helpful and friendly staff, who are often recognized for their exceptional service. For instance, employees like Dan and Joel have received praise for their assistance with IT issues and printing needs, respectively. Aiden has also been commended for his patience and dedication in helping customers select products. While some customers have experienced challenges, such as issues with the shredding service and feedback on equipment, the overall sentiment highlights the store's commitment to customer support. Staples aims to provide essential products and services that inspire new ways of working and learning, ensuring that shoppers leave satisfied with their experience.