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June 2023 by Andrew Denis
Recently, I had a trailer hitch installed. When I went to pick up my car, I checked the hitch and noticed that the bolts were loose. Four bolts held it to the car, and two were loose. Installer said it's never happened before. He fixed the problem, but should it have even happened? Two out of four?
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February 2022 by Rachael Cassidy
TERRIBLE EXPERIENCE!!!! DO NOT GO HERE!!!! Long story short we are moving in two days. We have NEVER used a uhaul or any other service before. We go to pick up the truck and they said we can’t get one because we have an outstanding issue with uhaul. We call the number they gave us to the corporate line and the lady says they won’t sell to us because of an intoxication issue. NEITHER OF US DRINK!!! We were so confused!! We had the manger get on the line and tell us to go to a new uhaul 10 min away on stoors street, they were great and we left so fast. Don’t use one on fisherville!!!
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December 2019 by Kyle B
I had the most informative U-Haul rental I have ever had. The employee was extremely friendly, asked my level of comfortability driving a truck this size, told me the amount of gallons necessary to refill, and even made sure to adjust my mirrors for me. The only downside was the cab of the truck smelled like cigarettes. But that’s not exactly U-Haul’s fault.
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April 2019 by Felicia Barrington
EXTREMELY unhappy with service. Moving is stressful and everything needs to be organized in a timely fashion. My husband and I planned to pick up a truck from Penacook NH Monday at 3:30 because it was the closest location to our house As prices are determined on the amount of miles you put on the truck. We had our final walk through on the house we're buying AN HOUR AWAY at 5. Got to the Penacook NH location and was told, "oh. Your truck is in Concord. There's nothing we can do." Now it's 4:10pm on our way to Concord to pick up the keys because we won't have time to bring it to our house and make it to the final showing an hour away. Not only do we have to make the trip back to Concord after the final showing to pick up the truck. We'll be charged even more because Concord is farther from us than Penacook.
