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February 2024 by John Taylor
My Wife and I just went there today.I must say it was by far the best experience we have ever had getting our Eyes examined and ordering Glasses.Everyone was totally amazing and so helpful.Thank you so much.
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January 2024 by Kim Burt
Everything was great until check out...Adam had foul body odor, greasy hair and overwhelming stench of human urine, made me sick to my stomach!!@
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January 2024 by Briyana
I had a wonderful experience with Dr. Rowe! She was very informative and kind, answering all of my questions. I would recommend this Visionworks to others.
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January 2024 by carla northrup
Friendly service and very affordable. I was able to get both glasses and contacts easily and an appointment for next year. I am so glad I found these folks. Thank you for your good service.
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December 2023 by S. Gagnon Shannon
I actually was able to get an appointment within the same week! Other places were booking 4 months out! Everyone was so kind and professional. I would definitely recommend Vision works
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December 2023 by Shelly Beaucage
My appointment was quick and easy, everyone treated me with respect. Staff were very helpful in finding the right glasses with the best promotions to ensure lowest price.
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November 2023 by Brandon “Brandi” Gray
Annie, the sales rep, was so nice, kind, helpful, and understanding throughout the whole process. She made me laugh and smile the entire time. We both told each other jokes and had a great time together. She made this experience so simple, so easy, and just great overall. I was upfront with her when we first sat down. I told her that I was only shopping around for glasses, that I did not want to be forced into anything like other places were attempting to do so. She said she understood and that she completely agreed. She never forced me into anything, never once did tactics to suck me in, she wasn't just there for a sale, she was there because she enjoys her job and helping others. I've never had such a great and fun experience shopping in general until meeting Annie. This woman deserves a raise. She was wonderful and kindhearted with my mom and my brother. She also made my mom's shopping experience wonderful. Annie is an amazing person and an amazing person to have working for your company. She is as rare as a diamond. She has a heart of gold. Thank you so much, Annie! If I ever need anything again, I will DEFINITELY be working with you!
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November 2023 by Melissa Hartmann
I'll start by saying that Andrew, Marian and the eye doctor were delightful. However, I left without glasses because of lack of customer service. I quickly narrowed it down to 2 pairs with no assistance but the problem was I really liked the shape but not the color. If someone had asked I probably would have found what I was looking for and purchased them. I was standing there with crutches trying to pick out glasses. There were two women up front, neither offered assistance. I left. 5:30pm on the dot. One of the women locked the door behind me and my husband. Their hours say until 6pm. I checked in multiple locations. So, unfortunately, as much as I liked the eye doctor, I'll be going elsewhere to buy glasses. Marian, Andrew you were both so kind and pleasant to work with.
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November 2023 by Alice Matheson
All the staff was very friendly, pleasant & helpful. There were many good frames to choose from. Annie, who helped me with my order, was very knowledgeable, patient & easy to work with.
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October 2023 by Patti Dezan
Our visit was prompt and thorough. I really appreciated the Individual attention given to me and my husband. I totally didn't feel rushed, and each team member spent a good deal of time with me.
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October 2023 by Deanne M.
Customer service was lacking. Got my glasses after about 3 weeks and they were wrong. Said they would text when new ones came in. Never did. Had to call. It took me from August 17th to October 10th to get new glasses. Never again.
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October 2023 by Cynthia Andeen
I was very pleased with the two pair of glasses I purchased. Did not need any adjustments when I picked them up.The staff was very professional and welcoming.Thank you!
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October 2023 by K K
Thank You Vision Works. I am always so well treated every time I go there. Jamie is remarkable the way she run the store and takes a personal interest in you! Thanks to all of you. And Marian too!
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September 2023 by Paul Power
This is my 2nd visit to Visionworks in Concord and I couldn't be happier with the ease and comfort the staff provides. Both times I had my new glasses in 1 week!!!!! Will recommend to any and all!
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August 2023 by Jeanne Braley
Great experience! Jamie is all around great! Thank you Visionworks for my awesome glasses!
