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February 2024 by Zack Saitow
Drive an hour to this place twice both times Google said it closed at 9 and they’ve been closed
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October 2023 by Adam Evans
Delicious ? ice-cream and it only costs your first born son or an arm and a leg but its so Deliciously worth it
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August 2023 by Jinksy Jinks
The sorbet lemonade is really nice, the cookie batter is way overrated and over advertised, also tried the strawberry cheesecake is average.But the major drop in stars in because the waffle cones are old and stale, please check before serving my wife threw her ice cream away though she had some nice flavours going on!
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August 2023 by Nicole N
Ice cream is great but everything is in need of a deep clean.
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July 2023 by Dan V.
one of the dirtiest Ben & Jerry's I've ever been in. The floors were dirty and sticky. The tables and the benches have not been wiped down. The employees weren't wearing gloves or aprons, and we're just standing around. The place did not look clean. The ice cream is good, but given the overall hygiene of the place, I found myself wondering how clean where the serving utensils and food preparation space. I would not go back.
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July 2023 by Jake D.
This place is absolutely crazy. It feels like a liminal space from my nightmares. The lighting is insane in the floors look like the tile subway of New York where I was once shot. The ice cream is super good though and yummy. Service was odd. Thanks for liking and commenting. This review was left by "The Charlotte & Jake Review"
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July 2023 by Liz Grandchamp
The gentleman who runs the Ben & Jerry's is fantastic he's helpful, and works hard. When he makes your shake it will be the best!!
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July 2023 by Jennifer Ayers
You guys need to move out, you're located on indigenous land. Time to give it back.
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June 2023 by Tiffany
The place smelt nicely of freshly baked cookies and sweetness of the ice cream. I just wish that they had a sugar free option
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June 2023 by Grady Matturro
Absolutely lit ferda loved the kid too he was pretty cool and nice (and kinda cute too) pretty ferda tho
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June 2023 by Troy Mueller
Ben and Jerry’s is amazing. From the ice cream product to their outspokenness on social issues.This place is filthy, poorly lit, and frankly depressing. Not exaggerating.Employees seemed lackluster. No uniforms. Very minimum enthusiasm or professionalism. They mostly sat around, when in my opinion they should have been cleaning something … anything. —— I know, I know. Ben and Jerry are old hippies, but this is next level hippie dirty.Ice cream we ordered seemed a little expensive and tasted somehow off… maybe old or not covered after long periods of not being scooped???Just a side note, the wooden spoons are a good conscience utensil, but did not complement the ice cream. The texture and slight woody flavor were quality detractors.My family and I probably won’t go here again when we’re in the area.
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October 2022 by Heather Sharp
Showed up ten minutes before closing (after driving 20 mins to get here) and the entire place was dark and locked up. No notice to their store hours or anything. If you’re going to close early or not open, let people know.
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September 2022 by ILikeBeingCalledChef
Definitely one of our favorite stops in Conway but the flavors this year were limited and most the staff did not seem at all enthused about being there. Customer service can be tough.. so perhaps they were just jaded from the droves of rude southerners that descend on the village each summer?? They better be paying them well… Regardless, we’ll definitely be back because we love their ice cream.
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August 2022 by Penny Michalski
Generous portions and much to choose from. Also a rest room.
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August 2022 by Talia Auen
You can never go wrong with Ben & Jerry’s ice cream, it is always delicious. The shop, however, could use some TLC. The bathroom was filthy and appeared as though it hasn’t been cleaned in weeks. The floors were equally as gross and had visible dirt, crumbs, etc. There was so much dirt and grime collected behind the trash cans it is clear if anyone cleans, they are not thorough. Employees seemed unhappy and were unfriendly. Overall, this was just not the experience I have come to expect from a Ben & Jerry’s.
