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August 2025 by Kim Warren
Let me say that this store goes waaaay beyond great when it comes to customer service. I would like to thank Liz for being so kind and patient with my order. She is a GREAT EMPLOYEE and I want to say thank you very much !!!! Can’t wait to get my new Coach bag!
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July 2025 by Billy Moll
I was discriminated against because I was in regular clothes and not looking professional or whatever they were looking for to sell their outlet stuff. One woman followed this guy around who wore a polo shirt and seemed interested in everything. I have money but like a more pedestrian look for comfort, however I was receiving no help from this woman with blonde hair who I think is in her 70s. Well, long story short, I had only about ~$600 in my hand and I needed assistance and was not going to get it so I cashed out. The manager of the store seemed genuinely concerned when I wrote an email but more wants to save the reputation of her store. They could have made another grand easily but the old woman with the blonde/white hair made me uncomfortable so I left with very little. This is very an unprofessional and inappropriately run outlet. With the malls shutting down it's very sad we have to deal with people who treat others with intentions to buy, like peasants. I have staff, I don't wait for them to wait on me.
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June 2025 by ooo
The ladies were extremely nice and the store is beautiful!
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March 2025 by bri johnson
I’ve been on the search for a good purse for a long time and hadn’t committed yet until today. Kathleen was phenomenal and helped me find the perfect purse and wallet. This was my first big purchase and I’m so grateful I had her help! Thank you so much! ❤️👜
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November 2024 by Angela Pelletier
Excellent customer service!
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September 2024 by Andrew Dean
Only place I enjoy, shopping, don't miss factory outlets. I need say no from a climber, we're I shop!
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February 2024 by Kevin Green
Extremely helpful and boxed up my purchases very tastefully.
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January 2024 by 이예찬
The staff was friendlyReceive additional discountsGreat gift at a low priceIt was a good purchase
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December 2023 by Charlotte Witney
Good deals and amazing staff
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December 2023 by JEFFERSON NETTO
Good store, but the items are outdated.
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September 2023 by Yolanda Vanhecker
Love the clearance sales
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September 2023 by Julie Labonte
Love, Love, Love!! Super friendly and helpful staff. I am not one for flashy bags, but Coach purses and bags are the best!!!
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August 2023 by Buoyant Swimmer
The team was great and I love the style choices!
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December 2022 by Greg Chabot
Friendly staff that helped me make an informed purchase.
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December 2022 by Victoria Buonavolonta
Very professional, well informed staff who were helpful and friendly from when I walked in until I left with my bag!
