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October 2023 by CJ K
I recently contacted Tim to replace a clasp on gold chain for pendant that he had made. It is a beautiful pendant he designed for me, using gold, silver and a small diamond from a few of my parents' pieces of jewelry. I wear it daily and was so disappointed when the clasp spring on chain broke. Although I now live out of the area, when I reached out to Tim he quickly suggested I mail it to him and he would take care of it. Within a few days, I received the chain with new clasp in the mail, and I am so happy with his work. I highly recommend Tim for your jewelry needs - excellent customer service!
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September 2023 by Emily Calderwood
I can’t recommend Tim highly enough. He is not only a talented artist, but a wonderful, caring person. I took my late husband’s wedding band, my engagement ring, and my wedding band to Tim, with an idea about creating a new ring for me that incorporated all 3. He listened to my ideas and sketched out what I had described. When we had agreed on a design he involved me every step of the way, having me visit the shop to see and approve his work as it progressed.Tim created the most beautiful, meaningful piece of jewelry for me that I will cherish forever
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September 2023 by Jenny Brooks
Can I give 6 stars??Tim polished up my Australian black opal (ring) in no time.I was nervous of taking it anywhere in case they didn't know how to treat it correctly but researched places both in the UK (where I officially live) and here in North Conway (my second home) and decided Tim was the right guy.It's taken me about 4 years to remember to bring my ring with me and I finally remembered this visit. So pleased I did! An amazing job - highly recommended service / business.
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August 2023 by Jennifer Ouellette
My husband gave me a beautiful watch for our anniversary and Tim fitted it, put batteries in my old watch, and let my boys set up his display case and go through his “treasures” to pick something to take with them. My kids refuse to let me visit Mr Psaledakis without them! Tim is genuine and truly the best in the valley for all of your jewelry needs.
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July 2023 by Gail Pepe
My husband and I always visit Tim when we are in the area. We have bought many of his beautiful pieces. His service is impeccable! We especially love his Thanksgiving half price sale always worth the trip!
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April 2023 by Misty Morang
Tim helped me fix my engagement ring. He was super friendly and helpful, I definitely recommend this jeweler and will go back to him for anything else that comes up. There’s also a lot of beautiful jewelry on display for sale. Thank you!
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March 2023 by Nicole Griffin Polland
I took my vintage Gucci watch to a local Maine jeweler to see if it was possible to get it working again after the battery leaked and caused corrosion to the internal workings. I was told that it was too damaged to fix. After Tim did such a marvelous job with my sister’s ring, I decided to have him take a look at it. He not only got it working again, but he also replaced my old tattered straps! I’m beyond impressed! Tim is very honest, kind, and dedicated. He genuinely enjoys his trade and it definitely shows in his work. I’m thrilled to have my watch ticking and wearable again! My family and I are looking forward to future projects with him. Thanks again Tim! You are the best!
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January 2023 by Stephen Bingyou
How rare and refreshing to find a customer-focused master craftsman like Tim among the high-volume, transactional jewelry stores! I needed a small repair on a broken pin clasp, and Tim took the time to help me the very same day. Amazing service and professionalism. The result and the experience exceeded my expectations. Clients come to Tim from all over the world - I can see why!
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June 2022 by Ken B
Tim is so friendly and welcoming. His talents in jewelry making are only surpassed by his attention to detail and customer service. He was able to expertly craft earrings to match a necklace and ring. Highly recommend making this your go-to jewelry place.
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June 2022 by Jim Wendling
I was visiting from NC and needed my smart watch repaired for health purposes. I went to Jewelry by Timothy late. He took the time to examine and repair my watch perfectly. He had many interesting pieces of jewelry that he had made.
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May 2022 by matt kaplan
I cannot thank Tim enough for what he did for us.Soon after arriving in North Conway for our wedding, my now wife looks down at her engagement ring and notices one of the point diamonds from her halo was missing (somewhat common after an ultrasonic cleaning). Going back to our normal jeweler to fix it wasn’t an option. Much to our fortunes, I found Tim’s shop in a pinch. He was not only kind enough to take a look, but he actually replaced the diamond on the spot! When he wrapped up, I thanked him over and over and asked him what could I pay him for saving the day. His response was nothing. He said he was glad he could help save the day and wished us the happiest of marriage. Thank you Tim. We won’t ever forget what you did for us.
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May 2022 by Rich Collins
Tim (and friends) are super nice, honest and trustworthy jewelers. They were referred by some local friends for watch repair. While we were unable to achieve the desired outcome, Tim did everything he could to get my watch back into working order - and I am appreciative for his advice and analysis. I recall being worried about leaving a nice timepiece with someone I didn’t know but Tim is very legitimate and conscientious and always communicated status and made sure we were on the same page.
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May 2022 by Kim Kunkel
Tim is a very friendly and talented artist producing beautiful original pieces of jewelry. He also has fantastic abilities for repairing fine silver serve wear.
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April 2022 by Kyle Greene
This guy was great. He was able to repair my wife's ring while we were in the area for a stay. It came out amazing. Very friendly and good to work with.
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March 2022 by Brittany
I LOVED working with Tim. I came to him with my engagement ring mount and diamond. He not only set the diamond so that it was set and secure, he also added tweaks to the ring mount to make it a bit more twisted (the way that I wanted, which another jeweller had done incorrectly). It came out perfectly and absolutely stunning! I also came to him with questions about wedding band metal options and he was very informative and very helpful!Overall, I LOVE working with Tim and highly recommend him to anyone who wants a custom ring or who just has jewelry questions in general. He is detail-oriented, very knowledgeable, kind, and always values the customer’s opinion. When making custom jewelry, he will work with you until it is 1000% what you want, and he doesn’t charge you until you are happy with the final product. Yes, his work is a bit expensive, but it is totally worth it! You are going to get the best quality jewelry when you go to Tim!
