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August 2023 by Nao Egokoro
I would not recommend going here, they are very disrespectful to customers, the nail art is subpar (at best), and they have so many hidden fees they are not honest about. I was told 40 for acrylics and I got ballerina which was 5 dollars extra which was okay, then I also got charged for French tips and a fee for using a card, none of which were expressed to me. My French tips have gaps on the sides and the lines are not straight. I was also spoken to very rudely while I was there. Not a fun time at allServices: Acrylic nails
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July 2023 by Ella Steniger
This place is amazing! If you are debating on whether to go here, do it! The staff are amazing and so talented! Favorite set of acrylics I’ve ever gotten.Service: Acrylic nails
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June 2023 by Miss Megan Frost
Katie's Nails has been my go to nail salon for a year now. I've always been treated with respect and kindness. I've been very satisfied with each visit. Katie is warm, welcoming, and her outstanding talents have left this a lasting impression with me and will keep returning for her services. .
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May 2023 by Sara Bradley
I had never been to Katie’s before, but desperately needed a mani prior to an event I was traveling to. The salon was spotlessly clean and while they were busy, my appointment was right on time. They had a great selection of dip color choices and I was thrilled with how my mani turned out. I definitely will come back next time I am in the area!
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May 2023 by Ailyn De La Cruz
05/11/23The best nail salon in town. Came in very early for my appointment and they didn’t let me wait for long.Katie is the one that did my nails and I’m so happy for the result she is super nice, amazing and will totally make your nails look good to the highest level.Get your nails done @Katie’sNail North Conway.Thank you so much Katie and to all Katie’s Nail team for being the best nail salon in town.AilynService: Acrylic nails
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May 2023 by Tammi Lamar
Katie is so professional. She listens to you on what you want and goes above and beyond to make sure she does a great job. She nails the designs every time. Everyone in her salon is greatServices: Acrylic nails
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February 2023 by Debi Jones
Hi could not be more happy with Katie Nails? my gel manicure lasts 3 weeks, and I don’t wear gloves to clean or do any tasks!! I’m so glad I chose Katie Nails! I’m a customer who would recommend Katie’s to everyone!Service: Gel manicures
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November 2022 by wanda clark
KATIE IS RUDE.WAITED 18 MINUTES.NAILS LOOK AWFUL.I am not local to the area, when I pulled into the plaza, I had five minutes to spare, so I went to Starbucks. My GPS kept having me go in circles, by the time I found the salon it was 2:07 PM, I had a 2 o’clock appointment.When I walked in, I said who I was, and who my appointment was with. I was asked to pick out a color, I waited 18 minutes. Finally, a woman who had been sitting near me… eating lunch, gossiping with her coworkers asked me to “go sit in her seat” I said, “I don’t know where your seat is” annoyed, she flicked her wrist pointing to her general area.When she came over, I said, “are you guys really busy today or just running a little behind” she responded VERY loudly, “I’m not running late, you didn’t get here until 2:15 so I sat for lunch” (I was factually there at 2:07). Caught off guard by her aggressive response, I started to discuss what shape I like my nails. She said, “when I’m ready for you to tell me about shapes, I will ask” I was talking to my sister in law on the phone, (Airpods) even she was like, “oh my god, she is so rude”* if she didn’t already have acrylic on my nails, I would have stood up and walked.As she continue doing my nails, I gave her time to get the shape right - as she continued to file beyond what I wanted, I asked her to stop filing and tried to explain again what shape I wanted. She again shouted loudly, and told me she was not done shipping them yet. The place was packed, and she was literally yelling at me. I told her she had already filed too much, and expressed several times that I simply wanted her to stop filing further.At this point, she wanted to apply more acrylic powder, I have been getting acrylic nails for 15+ years. I did NOT want her adding additional powder because they would not have held up. She was causing a huge scene; shouting, and quite literally demanding I let her apply more acrylic powder. I said to her, “ you are making a huge deal right now, and I’m asking you to please stop, I just want you to complete my nails, so I can leave” I told her I had another appointment I needed to get to, and I did not have time for Friday corrections: not true, I just wanted to leave.I am not a person who gets uncomfortable in awkward social situation, but even for me… this was too much. I chose this salon based on the Google reviews, I asked for her specifically based on her reviews. I was completely disgusted with the service. I am in the area trying to enjoy a four day getaway, this experience did nothing but cause stress!!My left hand is noticeably longer than the right hand, and the shape is awful. Terrible, terrible experience all the way around. I never leave online reviews, and if it was just an ugly full set, I wouldn’t leave a review. I am leaving a review based on the terrible customer, AND the bad shaping!No, paying customer (regardless of one time “drop in” customer vrs. regulars) should be treated badly! there is a sign behind her, workstation, talking about valuing people & life. What a joke.Terrible, simple awful ALL the way around!!!Katie, I see you posted a predictable response. Rude, just like your service. Pictures done lie. The nails look awful.Service: Acrylic nails
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November 2022 by Bethanne Williams
I have been going to Katie for nearly 2 yrs now and every time my nails look fantastic! My most recent time was yesterday and I gave Katie a real challenge and she not only rose to it but exceeded it! She did a whole new set and reshaped and the design is gorgeous! Thank you Katie and your whole team.Services: Acrylic nails
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November 2022 by Karlie McGuire
Katie’s nails is simply the best. All I do is show them a picture of the nails I want from Pinterest and they look exactly like the photo. Excellent people and service!Services: Acrylic nails
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November 2022 by Gredel Shaw
Katie and her staff are amazing! They are super nice and do a wonderful job. Katie is very talented when I show her pictures of what I want for colors and nail art. Can’t say enough great things about Katie’s Nails!Services: Acrylic nails
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November 2022 by Karen Collins
Just had my nails done and am extremely happy! Absolutely the best experience I've had in a nail salon in this area yet! SO grateful I found this place and such a friendly, accommodating nail tech. Really nice to walk out with the perfect set after feeling like I hung out with a friend. Honestly can't say enough good stuff!
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November 2022 by Midas North Conway
I am a regular customer of Katie's love the people there. Very friendly and warm! Katie does a beautiful job every single time with my nails. I constantly am getting compliments on my nails. I tell everyone to go to Katie. 100% Love!!!Service: Gel manicures
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November 2022 by Megan Bush
Just left Katie's, and as always she did a fantastic job! My nails curl as they grow and she even went above and beyond to fix them and make the curls completely unnoticeable because it bothers me so much. I refuse to see anyone but Katie. Before I found her, I would get my nails done every once in a great while and regret it everytime... However, since I found her, I've been getting my nails done by her on a regular basis and I have no intentions of changing that anytime soon! She always goes way above and beyond. I even bring in pictures of nail art that I want done sometimes, and Katie is always willing to do it. She and all of her staff are always personable and very friendly. In the 8 years I've known Katie, I've watched her grow her business into such a huge success and watched her and her children grow and I truly admire her for all that she is. ❤️Katie and all of the staff at Katie's nails are amazing and do a wonderful job and I couldn't imagine the valley without them. Thank you all for the amazing and hard work you do everyday, I truly appreciate you all!
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November 2022 by Lee Frizzell
For a number of years, I have been going to Katie for both manicures and pedicures. And all that time I have never been dissatisfied with her service.As a business owner, for 46 years, I really appreciate Katie‘s dedication to her services, and her professional, yet friendly attitude toward her clients. She welcomes you with a warm smile. Sometimes I run a few minutes late; sometimes she runs a few minutes late. But neither of us is being rude. Life happens. It is rare for me to go to any kind of appointment and not have to wait. It is rare for me to go to any kind of appointment and not have to wait. At least at the salon, waiting is a very pleasant experiences.Among the people of this valley, Katie is very highly thought of and has won a number of awards for being the best nail salon. And believe me, we have many nail salons.Katie is truly an artist when it comes to manicures. She will make suggestions as to what type of manicure you should get but always defers to your choice. Many times I have gone into the salon assuming I needed a full set of nails, and she has been honest, telling me I only need a fill. Most manicurist I know would agree that you needed a new set so they could charge more money. But money isn’t Katie’s primary concern. It is her clients.Her salon is easy-to-find, clean, beautifully decorated , and she continually updates her equipment, like her state-of-the-art manicure chairs.I highly recommend Katie and her salon to both men and women alike.Services: Nail decals
