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October 2023 by Lace Dean
Banks are greedy, fee gobbling, deny you access to your own money machines and this bank is no exception. They love to charge you needless fees just because they can and refuse to help you if you have legitimate complaints. Although, they are actually better than most other banking institutions but that's not really saying much.
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December 2022 by BARBARA REEVES
Ask for Lyn McCarthy. She just spent 50 minutes on the phone with me patiently and thoroughly explaining a construction loan process. She is so informed on many topics and could not have been kinder. She explained why Northway is the best choice. I feel a lot of stress lifted off me, because of our phone conversation.
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July 2022 by lynda schuepp
This bank is so helpful. Staff is great and they go out of their way to help not like other banks.
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April 2020 by John Gerrish
Friendly service
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April 2020 by Trish Potosky
Thanks for the fantastic customer service from Nancy! Have been banking with Northway for over 13 years and has always been amazing customer service! Thank you
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August 2019 by EJ L
Terrible Refinancing options. The surrounding banks and credit unions offer way better options at NO CHARGE, while Northway has a fee of $175! This is straight out of my email: "Our fees are: VSI $75.00, Doc Prep $75.00, Title Fee $25.00 for a total of $175.00. I've had an account with them since moving down here 3 years ago and am disappointed to say the least.
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January 2019 by Mark R
Best customer service in the valley!
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June 2017 by Jennen Tetreault
Courteous and friendly staff, helpful, and understanding.