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February 2024 by Krystal Wenta
I do not like to leave negative reviews because I know how detrimental they can be to a business. With that said, it has taken me a long time to leave this review for that reason but this experience still haunts me and I want to warn others. I was preparing for my very first appointment with Dr. Giard and about 20 minutes prior to my appointment, I receive a voicemail from Dr. Giard that my appointment is cancelled and I am being charged for a missed appt since I didn't fill out all the paperwork ahead of time. I thought I had completed all my paperwork within the portal but after learning I didn't, I quickly tried to log on and do that but it was no longer available. It was still before my appointment time so I hoped I could complete it and still have my appt. I tried calling the Dr back, emailing, contacting her through the portal- I could not reach anyone so I went to my appointment anyway. I arrived ON TIME for my appointment, I tried knocking several times, no answer, she refused to let me in or see me. I found this incredibly strange behavior, especially for a doctor claiming to be in the healing practice. She eventually called me as she knew I was there outside trying to get in touch with her. She was extremely rude to me on the phone to the point where I was in tears... she refused to let me fill out the remainder of my paperwork and have my appointment and insisted on charging me for the appointment anyway. It was the strangest experience, I think I was in pure shock that a naturopathic healer was treating a person this way. Needless to say, she clearly had no interest in helping me as a patient and was only interested in charging my credit card. I begged her not to as at the time I really could not afford it, not to mention I did not miss my appointment, I was very much there and she refused to see me for a bogus reason. I disputed the charge and found a new wonderful naturopath, but as I said this experience still bothers me. Also months after this happened, Starry brook randomly charged my card on file claiming it was for "copying medical records" which I never requested nor received copies I was charged for. I requested they stop but was ignored so I had to cancel that credit card to fully cut ties with this evil place. She is only after money and after reading other reviews, I know I am not alone in being treated poorly from this so called doctor.Update:You can’t find my last name because I got married recently and changed it. Surely you could look up patients with my first name since it’s a unique spelling and put the puzzle pieces together, “doctor”.I have nothing to gain or lose by leaving this review. It’s simply to help others not experience what I did.I assure you, I was a real patient (if you can call it that) and my experience is completely honest.
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February 2024 by Alden Dill
I’ve never had a relationship with a dr like Robyn. She’s seen me through 2 surgeries and other issues. My whole family uses her practice. I highly recommend her practice.
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January 2024 by Paul Anderson
Dr. Giard is not only well informed and a great clinician, but she also exhibits a level of care and compassion you do not always see in healthcare. She has an excellent manner and you see that in her practice.
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January 2024 by The Boston Mergerer
Not a naturopathic doctor. Just someone that wanted to work out of their home. Pushes vaccines. Extremely rudeEdit - my name is not Daryl lol. I post reviews for places good & bad. This dr is rude and recent reviews will show that
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November 2022 by Rip Vanwinkle
Many are reasons there are no recent positive reviews. I chose Dr Giard based on these reviews and a personal recommendation. My experience could not have been any more negative and completely opposite of others experience. She is not concerned with a patients well-being, is not attentive and has very little respect for patient confidentiality. Not worth wasting your valuable time over a conventional MD. I found out later that the person who recommended her had many of the same experiences but figured they expected too much. They also stopped seeing her.
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August 2019 by Dorothy Bilodeau
StarryBrook is the most caring Doctor ! I'm not just another # at a big medical center ! I love Dr Robin
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May 2019 by John Nowicki
Wow! It is not easy to find a doctor that actually listens, cares, and spends time with patients these days. Dr. Robyn goes above and beyond! I have struggled with a variety of health concerns and have been shuffled through the system for years. Dr. Robyn took the time to listen to my story and put together a plan (even asking for my input!) that has helped me more in just a few months than any other doctor achieved in decades. I am so thankful for Dr. Robyn and highly recommend her to anyone looking for true health care. Starry Brook Natural Medicine truly shines above the rest!! I would not go anywhere else!
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October 2018 by Belinda Meisenburg
I decided to try a Naturopath after my PCP of several years was not listening to me or trying to diagnose my symptoms. I had become just a number to a large practice. I rarely got to see my PCP, always seeing a rotation of PAs. So when that office failed to keep my yearly physical, I took it as a sign to move on and try Starry Brook. From the moment I met Dr. Giard she heard me, she asked all the right questions and within 36 hours the tests she ran confirmed what I'd been trying to tell my previous physician for years!!! I make my own appointments online and she personally draws my labs. I don't deal with a receptionist, medical assistant or physician assistant! She provides education, her recommendations and then we work together to find the best treatment for me!
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September 2018 by Jillian Thomas Polyak
Dr. Robyn is knowledgeable, professional, and holistic - she combines the best of cutting edge western medicine with natural approaches to customize your ideal treatment plan or help you reach your health and wellness goals. Plus, great sense of humor. Highly recommended.
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September 2018 by Lauren Perry
Starry Brook is focused on the wellbeing of patients from a truly holistic perspective, respecting all beliefs, feelings and openly listening to the concerns of patients. If you're seeking a provider invested if giving you personal attention and supportive care through customized solutions supported by detailed medicine and science, consider this practice!
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September 2018 by Paige Christine
Nothing natural about them! They advertise themselves as a natural medicine facility yet promote, encourage, and bully people into pharmaceuticals and vaccines. When questioned on her local social media, she would block people that gave information and questioned her intentions. She is very unprofessional, does not care about the well being of her patients, and is rude to those who see things differently. If I could give her less then 1 star I would! STAY AWAY! If you are looking for a natural doctor, DO NOT GO HERE!!!
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September 2018 by Tina Beaudoin
Highly recommend!!!
