-
January 2024 by Jason Johnson
Worst customer service experience yet I have spent thousands in that store. George needs corrective action. I train and manage many incumbents. I cannot write nearly everything I have written down about this experience. He scratched my new Lexus after I had asked him three separate times to take the windshield wipers off my paint and not to rub the paint on my Lexus that I just bought. Someone needs to call me I expect upper management please
-
January 2024 by Garrett
Great customer service
-
November 2023 by Peter Duong
Shout out to Shane H for his awesome customer service!
-
November 2023 by Tracey Daniels
Good prices and selection and super helpful staff
-
September 2023 by The Mayi Family
Mr. Mike (Vet, husband, and proud dad of 2) is one of the nicest, most charitable men we've ever met. We will not go to any other Auto Zone in the area thanks to this kind man. God bless you, Mike, for making a difference in the world.
-
August 2023 by Bob Smith
Store associate Michael was very prompt, helpful and zero pressure. Seems to know and make suggestions regarding parts. Very good experience! Thank you!
-
August 2023 by Derek Steenbruggen
Good customer service honoring replacements on lifetime parts years after initial purchase
-
July 2023 by 603 Path Finder
After many years of shopping here for all my auto parts needs I will no longer. They never have the all of filters I need in stock, and after changing the oil on my two vehicles both times I went to drop the waste oil they grilled me like I was trying to pawn off bad stuff in my oil. The second vehicle they refused it all together and told me to go to the local orileys to dump it. I told them I was going to leave it to which they threatened law enforcement action. After one of the staff getting loud and being hostile I snapped at them and left. I took my oil over to orileys and explained the situation. They took it without a fight and now have my future business. My suggestion is to stay away from this branch if you love autozone.
-
May 2023 by John Neeb
Kevin and Tom were excellent in helping me with a battery warranty issue. And offered me some good suggestions of how to prolong my battery life in the future.
-
May 2023 by Rob D
Online said this location had the breaks and rotors I needed online ($143) and then when I arrived, they actually don’t have it in stock. Then when I asked if the store could order them I simply told no.the best they could do for parts would be over $200. I understand this might not be the staffs fault but they definitely weren’t helpful for the situation.
-
May 2023 by Thomas McKinley
Went here to purchase a battery and had exceptional service from Chris L. He hooked a meter up to my car and informed me that the alternator was bad not the battery. I 100% recommend this location. The other store I went to just quoted me expensive batteries that would have just been a waste of time and Money
-
April 2023 by Hery Ribeiro
Chris L was very helpful and I’ll definitely be back due to the level of customer service he provided which is hard to find these days.
-
April 2023 by John Skinner
Kevin with AutoZone in Derry, NH has helped me before and again was willing to drop what he was doing to show me where to get something as simple as a phone mount for the car. Made my day.
-
February 2023 by Donna Sansoucie
Had to go into AutoZone today for a battery for my key. Chris and Donald helped me. They have great customer service and didn't make me feel like I was taking up their time. Thanks again!
-
February 2023 by Shaelagh Shields
Poor customer service, they also don’t price match for exact products despite company policy
