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“Very knowledgeable friendly local small business with passion , great honesty, integrity ethics. If they can't help you out at least they will not rip you off. Definitely experts in E bikes and scooters”
“I brought my injured bicycle into the Salem shop and it received better care the most humans get in the hospital. Immediately there was two techs working on it. Within 3 minutes they had a differential diagnosis and a clear action plan.
This is outstanding service.”
“This is my go to for all bikes, and I’ve now bought 4 from them, including a tricked out Epic 8. Todd and Vinny are great guys, communicate well, and support customers while listening. Even though it’s a 90 minute drive, it’s worth it”
“Went in looking for a used adult mountain bike and I wasn't disappointed. Decent selection and prices are fair. Staff is very friendly and helpful. I'm a returning customer. My first visit was in the early ti mid 90s, and I bought a Giant Iguana from them. I definitely recommend the bike barn.”
Bicycle Shops
Bicycle Shops
Bicycle Shops
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“Shane at E-Bikes of New England was excellent to work with—knowledgeable, patient, and genuinely helpful without any pressure. He took the time to walk through the differences between models, explain the pros and cons honestly, and helped me focus on what actually fit my riding style instead of just pushing the most expensive option.
What stood out most was that he understood the real-world side of ownership—comfort, class ratings, rack weight limits, accessories, service, and long-term practicality—not just sales talk. He answered every question thoroughly and made the whole process feel straightforward and stress-free.
If you’re shopping for an e-bike and want someone who knows the products and actually listens, I’d absolutely recommend Shane and E-Bikes of New England.”