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February 2024 by Chase Hall
The amount of work they put into their cars alone is impressive, but so is the outstanding customer relationships they build. Saw one of my favorite cars on their site, a Subaru WRX, and was immediately in love. Reached out and got a response almost instantly from Matt. Told him I was coming down to just look at the car when they were closed and was surprised when he came out and greeted me and my father. Went out of his way to even test drive the car for me as I haven't (until I bought it) driven a standard. Perfect communication leading up to the sale, and probably more patience for my bank than I had LOL. Really happy with how things went and big thanks to both Matt and Woody.Surprisingly, I only stalled once or twice on a hill that had a stop sign, didn't smell any clutch or anything so must've done a good enough job for my first time. Thanks Matt for driving it across the street for me though don't know if I would've made it going down that steep driveway, lol.Thanks again, will definitely be coming back.Chase.
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September 2023 by Gianna Archibald
My only regret is taking so long to post this review. Bought an SUV from Woody back in March. Superb service, so friendly and honest, great family business. Love my Honda Pilot. Thank you!!!
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September 2023 by Noah Lynch
Easily the most trust worthy dealer in the area. Great people, great prices, and great service. Thank you Pinehill!
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July 2023 by Kanishka Wijayasiri
I recently had the pleasure of purchasing a used car from Pine Hill Auto, and I must say that the experience exceeded my expectations in every way.First and foremost, I was impressed by the honesty and transparency displayed by Woody, the dealership's owner. Woody provided all the necessary information about the vehicle I wanted, including its entire history. Woody's commitment to full disclosure gave me confidence in my purchase and alleviated any concerns I may have had about hidden surprises down the road. I was also allowed to have the vehicle inspected by a 3rd party.Moreover, Woody provided me with outstanding after-sales support. He promptly addressed my minor concerns and went above and beyond to ensure my complete satisfaction. Woody's commitment to customer service is truly commendable.In conclusion, I highly recommend Pine Hill Auto to anyone searching for a trustworthy and reputable used car dealer. They have set the bar high for industry honesty, courtesy, and professionalism. My experience with them was exceptional, and I am confident that others will have a similarly positive experience.
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June 2023 by Tara I
Best car buying experience I've had. These guys are genuinely kind and so pleasant to work with. If you're looking for a car, I highly recommend you at least stop in and check out their inventory. Lots of hidden gems in that small lot. THANK YOU WOODY & MATT
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April 2023 by Billy Nicholls
I bought my new car from here fairly recently and it was the easiest experience I’ve ever had purchasing a car. Woody was honest, knowledgeable, easy to talk to, answered all my questions, and I just couldn’t believe how fast the process went. Plus the car looks and drives essentially like it’s brand new despite being a few years old and I love it. I couldn’t be happier with my experience at Pine Hill Auto. Highly recommend!!
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February 2023 by Joey Caso
I have never posted a review before but I had to after this experience. They have amazing, beautifully restored and well-kept cars at unbeatable prices.They were incredibly nice and informative and there was absolutely no pressure to purchase whatsoever. They were quick to respond whenever I had a question and even when I suspected something was wrong with my car after the purchase, they took a look at it in literally a moment’s notice. (There ended up being nothing wrong with it btw).They were kind, honest, and always had a smile on their face. I have now had my car for a month and I love it. It runs like a beauty, looks sexy as can be and my car payment is ridiculously cheap. I highly recommend.
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January 2023 by Do Bo
I went here to help my sister look at two cars. Matt helped us out and the whole process of looking and test driving the cars was really relaxed and nice. This place doesn't have that stuffy dealership feel to it. They're not trying to cram their high interest rate financing down your throat and they're just overall super friendly and helpful. I feel like I was talking to a real person who cared about helping us and was very transparent about all the pros and cons of each vehicle we were interested in. Even sat us down to go over previous damage to vehicle and point out everything that was fixed on it. In the end, we didn't end up buying a vehicle there as they just didn't have the right fit for my sister and what she was looking for in a car, but the experience was so positive, I wouldn't hesitate to recommend the business and would go there myself when it's time to look for a car.
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December 2022 by Team Meeko
So nice to work with Woody on our 2021 promaster, he is a fantastic person, We would recommend his dealership, and would definitely buy again from him. What a great experience. Sorry so late on this review Woody. Thank you so much. Kevin&Mladenka
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October 2022 by Cody Hobbs
Hands down, the best car buying experience. It was truly a high quality experience from start to finish. We had some questions about work that had been done to the car and not only did he answer all our questions but he went above and beyond and also pulled up all the records and pictures of everything that was done. Coming from someone that worked at a dealership, I know they normally try to hide this information. So this was a clear indication to me of the level of honesty they run the business with. This family owned small business is honest and doesn't push you to buy. They give you the time and space you need to make this big decision, and for that we thank you!
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October 2022 by Natanael Burgos
I”ve purchased many vehicles in my life; and car shopping is usually not the most wonderful experience. However car shopping at Pine Hills Auto was the best car shopping experience I’ve ever had in my life. Woody, was incredibly honest, friendly, and knowledgeable. He provided above exceptional customer service. Woody, simply went above and beyond. I can openly, and honestly say that I will never buy a car again if is not from here. 5+stars!! Amazing people!! Immaculate clean cars! ??
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December 2021 by Adriana B.
Matt, Rick & Woody have been so kind & generous through the last 2 years I have been going to see them. whether it was when I bought a car from them, oil changes, when I used a car paint market & accidentally scratched the whole side of my car & they buffed it out for me, even when I got something stuck in my vent lol. They have always been there to make sure my car is safe, reliable & taken care of with the utmost effort.
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September 2021 by Craig Kovacs JR
Absolutely amazing car buying experience. After going through a nightmare of looking at cars from used car dealers - some that even had dry dip sticks when i checked the oil - this was a breath of fresh air. Being from far out of state, they held the car for me to guarantee I could at least check it out and everything was perfect on it. The difference here is your buying from excellent mechanics, not some pushy salesman. My only wish is that they were closer to home so I could use them as a repair shop for the jobs i'm not capable of doing myself. Awesome service, not pushy, well educated and I will for sure be coming back for future purchases. Thank you for a great, painless experience!
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July 2021 by Noire Naturel
LADIES BEWARE: After reading the positive Google reviews, I decided to purchase a vehicle from Pine Hill Auto. As a woman, I am always hesitant when it comes to vehicle purchases and service because unfortunately, we are frequently taken advantage of because of our lack of knowledge. After several email and phone conversations with Richard and Matt, negotiating pricing, reviewing videos of the vehicle and pictures, I felt comfortable traveling several hundred miles to purchase the the 98 Honda Prelude for my daughter.When we arrived to test the vehicle, we discovered that the passenger side mirror was secured with a zip tie. When we asked for confirmation - we were told that they opted not to repair it, however that was not originally disclosed to us. It wasn't a huge issue because it was secure enough to drive the several hundred miles back home. The car also would only start if the left turn signal was engaged - we were told that was a security feature.We took it to our local mechanic, a certified Honda specialist and Prelude enthusiast, and he told us:1. We paid way too much for the vehicle (the purchase price was double the value of the vehicle, although we were given a discount for state vehicle taxes - which I did appreciate). I questioned this price prior to purchase, compared to another Prelude on Carfax and KBB valuations, and was told that it was because it was a manual transmission and type-SH.2. The left turn signal requirement to start the vehicle is not a security feature - it is indicative of an igntion problem.3. In addition to replacing the ignition, the timing belt and thermostat must be replaced.I expected to have to replace components of the vehicle due to the age and mileage, my major problem with this transaction is the seeming lack of transparency and integrity. I get that as a business owner you must cover costs and generate a profit - just disappointed when it is done so at the extreme disadvantage of others.Initially I was prepared to travel to purchase another vehicle from Pine Hill Auto in the future, because I thought they were honest and fair, however I will not be doing so after this experience. That's just my perspective. Obviously others had a better experience than I did.
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May 2021 by David Chauca
Pine Hill Auto sold me a car I have been looking for in excellent condition. They really tuned up the car and it runs like a dream, I am very happy with my purchase. I highly recommend this dealership to anyone looking to buy a used car that runs great at a good price.
