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“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“Wonderful customer service. Went in for passport renewal for the first time and Tom was amazing, he helped me and family get everything sorted. He was patient, friendly and helpful.”
“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”
“I ship 10+ packages a week here, have never had one get lost before, staff is all very friendly, can get busy at this location but other than that this place is great.”
“I ship a lot of packages for the company I work for and have stopped into this post office many times. All employees have been wonderful especially Rola who has processed my orders on several occasions.
A+ service with a smile.”
“Friendly staff in the office, helped me with a special request with a smile. Our delivery is consistent and reliable. I appreciate all they do to deliver to us even in NH winter weather!”
“Michelle is an amazing employee who works her butt off and consistently goes above and beyond. She treats every customer with respect and hustles every single day to deliver the best service and the most positive experience possible.
With that being said…
She should not have to work alone. Every day she faces a line out the door, overflowing packages across the counter and down the hallway, and the workload of multiple people—all by herself. USPS truly needs to hire additional help to support her. Having three registers but only one employee is not fair to Michelle, and it’s not fair to the customers relying on this location.
Thank you, Michelle, for everything you do.
Now it’s time for management to step up and support you the way you support everyone else.”
“I was in today for my passport renewal. Sue was amazing. I was stressed when I got there and left feeling like there good people in this world. Who will still go above and beyond!! Thank you again Sue”
“Sometimes you run into people who really go above and beyond for you. Today I met Liz when I was renewing my kids passport and she was amazing. I really appreciated her patience and her kindness.”
“My experience with Melissa at this location has surpassed any experience I’ve had at any post office by leaps and bounds. I’ve had many experiences with other employees at other USPS locations that were less than helpful, and she was the exact opposite. The USPS is beyond lucky to have someone like her that knows how to confidently help customers. I really appreciate her professionalism.”
“So a few days prior to my visit today 11/9/23, I forgot to put some important information on the my money letter, the host at the counter did everything in her power to at least get me my receipt to try to track down my money order. Absolutely great customer service.”
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“Adam and Michael from the Derry location were very helpful and provided excellent communication about a lost package. Much appreciated, keep up the great service!!”