-
July 2024 by K Campbell
Fantastic customer service. Tammy was wonderful and extremely nice.
-
July 2024 by Michael Auger
Impossible to reach via phone. The "blood technician" did not complete my blood work even though she said it went great. Now it is my responsibility to reschedule both my Quest blood work and my doctor's appointment due to Quest's inability to fullfill my blood work requests (even though my blood filled the vial fast and technician commented that it went great).
-
July 2024 by Shaun M
The waiting room is clean, it’s an easy check in process via a kiosk, they always take me right on my scheduled appointment time, and the phlebotomists are polite & friendly (and good at what they do.) I’m always in & out in less than 10 minutes, and they take appointments starting at 6:00 am!!
-
June 2024 by Debra Smyth
Always fast and convenient. I love that they send you a link to check in from your phone.
-
May 2024 by Liana Thulander
Tech, Michelle was awesome!!!
-
May 2024 by Amanda Bemis
I went to Quest Diagnostics at 14 Tsienneto Rd today for blood work and had the most HORRIFYING customer service experience ever. I think the guys lab coat said Arthur. He was huffing and puffing after he saw my order. He was frustrated that 2 of the codes needed clarification and he did try to call my Dr with no success. He tried again and it didn’t go through so I said- no worries, I won’t make you do that and I’ll deal with it another time. Maybe the guy had a hard day so I was trying to give him grace. Then during the draw he said- next time you should come in earlier because it takes a long time for these to process. It was just after 3. So I nicely explained that it didn’t work with my schedule so he proceeded to tell me there is a walk in location 2 buildings down. Okay but I made an appointment and they didn’t give me a heads up on the processing time on the website. Absolutely horrified. I will also be writing a letter to complain as well as calling with hopes to get a person on the phone. So unacceptable.
-
May 2024 by Mykayla Hickey
I went in for a blood draw 5/9/24 the gentleman was AMAZING I didn’t even know he had stuck me until he asked if I was doing okay!! 100/10 he knows his job and deserves a raise because I’m a terrible stick and terrible person to draw from!!
-
May 2024 by John Potucek
A very good trip to Quest!!
-
May 2024 by Marjorie Aronis
It is so nice to have an appointment and go in on time and not to have to wait around.
-
May 2024 by Jeff White
Easy and friendly.
-
April 2024 by Pam Douglas
I love the ability to make appointments.And everyone is very pleasant when you arrive
-
April 2024 by Gale Consigli
I have had much difficulty with blood tests but your fellow ( I was
So nervous I do not remember his name) was wonderful.
-
April 2024 by Tom Riley
Tammy I belive her name was extremely friendly
-
February 2024 by John Klardie
Horrible customer service you are just a number here. Everything is run by the kiosk, no humans there for customer service. Techs won't even talk to you unless you've touched the kiosk first.
-
December 2023 by Heather Cottier
Sucked! Dr ordered blood test sent in the paperwork twice waited over an hour and still haven’t had my blood drawn. Pathetic!
