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September 2023 by Alison Riley
Victor was super helpful assisting me to find a specific nail tip and even offered to contact me once they were back in stock. Customer service such as this is sadly hard to find but super appreciated
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August 2023 by Kat Leigh
I’ve been a customer at sally’s for over 10 years and this is by far the worst one. I’ve been doing my own tape in extensions for a few years and use the same products every time, and I came in about a month ago to find a product which they didn’t end up having, so the girl with the bleached and un-toned bowl cut sold me what she said would work and when I got home to look it up, everywhere online said that product will DESTROY tape in extensions. So, I got something else at Ulta, and I bring the product back in exchange for tape. She tells me I can’t exchange it because I used store credit! This is the same girl that sold me the wrong thing to begin with! I wouldn’t have wasted my rewards on that product if it wasn’t for her! So then she stuck me paying full price for a product I should’ve been able to use my rewards towards, AND took the initial wrong product back too. This girl is easily the lowest knowledged Sally’s employee I’ve ever encountered and I’ve seen some questionable ones. I should’ve never taken hair advice from someone with patchy bleach stains.
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January 2023 by Skyliar Tirrell
Emma and Stephanie are amazing they have helped me so many times with what products i need to dye my hair whatever color i want it to be and they haven’t been wrong yet this is the only sallys I’ll go to because i know i will get the help i need and their customer service is phenomenal
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August 2022 by John Panos
The staff here is always so knowledgeable and helpful ?
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June 2022 by Françoise Ullrich
Great little beauty supply shopped tucked away in a strip mall. Friendly and knowledgeable staff. Special thanks to Emma for being so kind and patient with my very excited 6yo daughter and taking the time to help me figure out mobile pay!
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February 2022 by skyliar Berry
Emma and Stephanie are amazing they have helped me so many times with what products i need to dye my hair whatever color i want it to be and they haven’t been wrong yet this is the only sallys I’ll go to because i know i will get the help i need and their customer service is phenomenal
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October 2021 by Brianna C.
Beth needs to be fired. After reading these reviews.. seems like a terrible place to be at and glad there are other locations!!
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July 2021 by Dawn G
Nick was super helpful. Thank you for great service !!
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April 2021 by Meg Lewis
Super friendly, knowledgeable and accommodating customer service reps! My new go to!
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January 2021 by myke m.
Beth was awesome! Recommend her any and all times you need anything! She is always respectful and goes above and beyond! Would give more stars but yelp doesn't let me do that.
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January 2021 by Ani C.
Beth i believe her name is, is one of the BEST sales associates Sally's has. I witnessed her being verbally abused by a costumer, i felt shocked by the disrespectful remarks the costumer made to beth and i turned around and asked her who she thought she was ever speaking to anyone in that manner. The girl proceeded by putting her finger in Beths face and then called me and i quote a "f***** c***" along with Beth. The girl got in my face and Beth stepped and between and asked her to back away from me, this said girl also knocked many items off the shelfs on her way out along with telling Beth she hopes she "dies of corona"... Beth handled it calmly and apologized to ME. I think Beth deserves a raise. That lady had the most disrespectful things said to her, someone put their finger directly in her face in the middle of a global pandemic, stepped in front of the girl who was ready to take a go at me and handled it all with grace and kindness. Beth if you see this you are a GEM of a person and you deserve the best in life!
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December 2020 by beth polcari
Best Sally's around, clean store and friendly staff.
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January 2020 by Rebekah M.
Retail clerk, Beth, hollered at a customer to not make a mess. I didn't see a mess anywhere. Beth must have personal issues. Yelling at a customer is disrespectful. Her job as a clerk includes straightening up the shop, maybe she resents her job?
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April 2019 by Taylor Morgan
I had the pleasure of being helped by Taitum when I visited the Derry location. She was so pleasant and eager to share her knowledge. Taitum went out of her way to make sure that I had everything that I needed and that I was completely satisfied before I left the store. I would recommend Sally Beauty Supply not only for the quality of their products but for their incredible staff as well.
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April 2019 by Christopher Crockett
Extremly friendly and knowledgeable os store products that met my needs
