Dover Chevrolet Parts is a highly regarded dealership known for its professional and friendly service. Customers appreciate the low-pressure environment and the helpful staff who go out of their way to assist. Many reviews highlight the attentive sales team, including salespeople who drive extra miles to ensure paperwork is completed smoothly and finance managers who provide fair and quick service, often finalizing deals in less than 36 hours. The general manager, along with the general sales manager, is praised for their helpfulness and genuine care for customers' needs. The dealership is also appreciated for its honesty and transparency. For example, a collision specialist provided straightforward information about a damaged vehicle, helping a customer make an informed decision to return a problematic car and purchase a new one instead. Customers feel valued, with staff treating them with respect regardless of the situation. Additionally, the parts department receives high marks, especially for customer service. A parts consultant demonstrated sincerity and patience, even when customers provided incorrect information. Customers also share positive experiences related to vehicle purchases. From buying a second car to handling difficult situations like a problematic rental car, the staff consistently offers excellent assistance. Many describe the process as smooth, quick, and accommodating, with fair pricing and discounts, including military rebates. Overall, Dover Chevrolet Parts stands out for its courteous service, knowledgeable staff, and willingness to help customers find the right vehicle and service, making it a trusted choice for car buyers and owners alike.
Recently purchased my second car from Dover Chevy. From working with Mike Lewis Sales to finance with Anton Marienko, to the general sales manager Martin Capici and finally, the general manager Don McEwen was such an amazing experience! I would recommend your next purchase to be with Dover Chevy!!!
January 2023
Mike was very helpful, wasn’t pushy about selling me anything. Even went out of his way to go get my truck from another dealership so that I could check it out. First time buying a truck and it went smooth, thanks man!
October 2022
First time car buyer associates worked very well to set me up in a vehicle for the next year. Professional customer service friendly highly recommended dealership.
