Philbrick's Ski, Board & Bike is highly praised for its exceptional customer service and knowledgeable staff. Customers often travel from afar, choosing this business for its competitive prices and expert assistance. The staff is known for helping customers find the perfect bikes and skis, tailored to their needs and budgets, without pushing expensive products. They are friendly, helpful, and willing to answer all technical questions, ensuring everyone leaves satisfied. The team is quick to assist with repairs, often fixing bikes the same day, even on short notice. Customers appreciate the staff’s kindness and willingness to go above and beyond, such as watching cars while helping with repairs or providing detailed guidance. Long-time customers highlight the consistent helpfulness and professionalism over the years, including fitting families with skis and bikes. Overall, Philbrick’s stands out for its expertise, great prices, and stellar customer service. The staff's ability to communicate clearly, follow through, and provide personalized advice makes it a trusted choice for outdoor gear and repair needs. Many customers intend to return for future purchases and repairs, emphasizing the business’s reputation for quality service and reliability.
Staff were very knowledgeable and able to cater to exactly what I was looking for. Special s/o to Darwin who provided great help from the start to purchase. 10/10 would recommend!
June 2026
Awesome place to get a bike, shipped it out to Pennsylvania for me no issues, super fast. Great price, great people. Don't hesitate to order from this shop🙌
June 2026
Dave in bike repair was super helpful! I needed a shifting cable. He came out assessed what I needed, got me the stuff and helped the cashier know what to search for to charge me for it. a perfect experience. It was very quick and very painless. Thanks!!!
