The United States Postal Service (USPS) has received mixed reviews from its customers. While some customers praise the friendly and helpful staff, others have encountered issues with the service. A Vietnam disabled veteran found the USPS staff to be "terrific people," as they would come to his truck to deliver his mail. The veteran also appreciated the staff's quick response in delivering his insulin package overnight from the VA. Customers visiting the USPS East Hampstead, NH location have also reported positive experiences, with the staff being described as "helpful, friendly, knowledgeable, and attentive to customers' needs." However, one customer noted that the post office's flag was not properly lit at night, which they addressed promptly. On the other hand, a customer who needed to set up a PO Box and package delivery had a positive experience, with the staff, Sam and Steve, being "extremely helpful with the transition." However, the customer noted that the post office was not "swamped with ignorant customers" at the time of their visit. Overall, the USPS appears to provide a mixed level of service, with some customers reporting excellent experiences, while others have encountered issues. The staff's responsiveness and attention to customer needs seem to be the main factors influencing the customer's satisfaction.
I am a Vietnam disabled vet. It is difficult for me to leave my truck and carry my mail. Every time I get there I call them and they come to my truck with my mail. Terrific people. One time they called me and told me I had a package the was overnighter from the VA at there facility. It was my insulin. Great work.
December 2024
The end of November I had to get set-up with a PO Box and package delivery. Sam and Steve were extremely helpful with the transition. Granted, it wasn't swamped with ignorant customers at the time of day I went in there. They were both friendly and accommodating. Thank you.
March 2024
Always a pleasure doing business at USPS East Hampstead NH. Helpful, friendly, knowledgeable, and attentive to customers needs.
