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April 2024 by Keeping it Real
pretty highly priced compared to other units in the area. And the prices seem to keep going up every 6 months within the last year or so. Use to be very reasonable and have had my unit for years but since new ownership and the prices have skyrocketed im looking for other options as i cant afford these prices as my unit has gone up 30% and prices are still climbing. Last time i was at the facility looked like more and more units are becoming empty, probably because of the high and rising prices, more empty units then I've seen in 7 years.
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March 2024 by Andy Hinton
Over the phone, Ian hooked me right up. After 5pm on the east coast, all I had to do was pull over, exchange info., download the app. And I had 2 loads done before 10pm. Hands down the easiest experience I've ever had renting a space.
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December 2023 by Robert Runge
Process was painless. Sydney was very helpful. Look forward to getting to see the storage unit.
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September 2023 by SGS
Easy and clean
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August 2023 by Joanna V
Unfortunately we have had a terrible experience ever since the location was taken over by Extra Space Storage. Our auto payment information was lost, the communication with staff has for the most part been really bad including sending me a spoof email for payment and they just raised our rates by 20%.
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July 2023 by Marissa Washer
Liza is wonderful! I missed a payment for July and needed to call in. At first they were not able to find my unit, and someone else’s name was on it. (Insert panic!) I was put on hold while the lovely lady went to talk to Liza, but I got disconnected. When I called back in, Liza is the one who answered. She found my account and was able to help straighten out my address being updated as well.She is funny and welcoming to talk to. One of the best costumer service experiences I’ve had in a long time!
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July 2023 by Kelly Parla
Liz the store manger is the best!! I called online office and she called Liz to see if she can meet me and she took over the phone call and had me come right in. I am moving to Pennsylvania and just lost my mom, been stressed to the max and I literally didn’t have to do anything. She took very good care of me. I really appreciate her very much!!
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June 2023 by Suzanne Chamberlain
The extra space rental storage unit I rented was neat, clean, and easily accessible. The rental process was entirely online, very intuitive. All the instructions were clear and concise. The payment process was electronic and easy to set up. The move out process was equally simple. All in all, the entire process was a pleasant experience. I will not hesitate to use extra space storage for any future needs.
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June 2023 by Mary Plaisted
Extremely friendly, and helpful! She was above and beyond the expectations of work. I truly appreciate these type of people; it makes the world a brighter place! ✨️ thank you so much for being so kind, attentive, and caring.
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June 2023 by Amber Blanchette
Liz helped me and was very kind in making sure everything went smooth! So thankful for her help and very kind personality!!
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June 2023 by Heather Hawes
Very helpful! Both people I spoke with were able to seamlessly get me into a storage unit quickly and affordably.
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June 2023 by Richelle Lawn
Great storage space. Secure. Clean. Friendly. They remembered my family from past uses. Also has Climate Controlled units.
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May 2023 by Anjelica Shattuck
Very clean, great customer service, and loved that we had a temperature controlled unit so nothing got ruined in the 2 years it was there!
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April 2023 by Jonathan Psota
So far so great. Staff has been extremely helpful. Online process was easy. I live out out of town and rented a unit for my dad. He’s an older gentleman. Jeremy gave him a call while he was at the units trying to find which one was ours. That’s customer service.
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April 2023 by Nooope Noway
Great service, nice guys.Would recommend.
