-
February 2024 by Martin Golubski
The office manager Danielle is a gem. She traded $60 for an account that spends over 5K per year. If I was the owner that idiot would be fired.
-
December 2023 by Gillian Cayes
Awful experience! We called on 12/19 for a fill up and was told by Kathy that we would get a delivery 12/21. They never showed up! We called them on 12/22 and we we informed that Kathy didn't remember taking our order so it would be 12/28 before we get our delivery. Really? We are on 1/4 tank, it's Christmas and I am so mad. I emailed to have a manager or owner contact me but no one responded. So unacceptable! They should be ashamed of themselves. If I could give 0 Stars I would
-
December 2023 by Laura Caristi
Button bought out Rockingham and will not perform maintenance or repairs for Rockingham clients. They’ll deliver oil but services for the heating system is contracted out. Buxton gave us the name of a company that tried to tell us we needed to replace our heating system to the tune of $11,000. After getting a second opinion we realized we were almost taken completely advantage of. Why can’t companies just be honest and do the right thing?
-
November 2023 by Tu Anh Duong
Good business to deal with. The previous homeowner had an established relationship with them, and my mother decided to continue using Buxton’s services. Plus, they accept fuel assistance credit. Whenever I call, the people on the other end are always kind and patient. After using diesel as a temporary solution overnight for her house, I made a frantic call this morning. Sure enough, that quick call got them to tell one of the delivery drivers to stop by fueling the tank. My mother’s house is warm again with no worries. Thank you so much, Buxton!
-
January 2023 by C
Had oil delivery today and the driver Mitch was very unprofessional. Cussing and slamming things. Unknown to him my family heard him calling us a bunch of N word’s even though we’re white and approached him in a friendly manner only to have vulgar attitude in return. Find another job Mitch you clearly can’t handle simple tasks.
-
August 2022 by Nathan Legere
Friendly service, delivery and admin staff. Excellent rates, recommend highly.
-
June 2022 by Dustin Pritchett
What a wonderful company to work with! Shannon in the office is kind and helpful. Ron makes us feel safe and is amazing. I have dealt with several propane companies in both NH, MA, and ME. This is hand down the best experience. Look at the good reviews here. People who come back to leave a positive review really appreciate what they are getting.
-
March 2022 by Jay Massey
Called for an oil fill at 1/8 of a tank. Was told they would come in a week to fill the tank. Ran out of oil the day before they were supposed to come. Cost me quite a bit of money to get the furnace running again. Will not be using them again.
-
January 2022 by Gillian Cayes
Best customer service ever ! They called me the day my fuel assistance was deposited into my account so I could order a delivery and then delivered the next day ! I have never had a fuel company do that before. So amazing ! I will never use any other company
-
August 2021 by Phil LaBonte
Great Service n price
-
June 2021 by RDS 40
Been a customer for over 18 years and never had any issues. Auto delivery has never left me without oil.
-
May 2021 by Barbara Morris
Very Professional and courteous from the first phone call to the setting of the tank and beyond. They are very thorough and insure the customer's needs are met. Ron is extremely knowledgeable, has many years of experience, and readily shares it with the customer so they can understand Propane use and the safety factors involved. And there were no unexpected fees ! I Highly recommend Buxton Oil and Propane.
-
May 2021 by Mike B.
Recently switched my oil and propane supplier from the exorbitantly priced Eastern to Buxton. Ron provided excellent customer service with both tank installation and propane delivery. He was professional, courteous, respectful of our property and took time to answer all my questions. Buxton is lucky to have him as an employee. The office folks were nice and helpful too.
-
March 2021 by Julie McClung
I reached out after hours on a Friday, the woman answering after hours took down my information and relayed someone would reach out when they opened. First thing Monday morning, a very nice woman called me back and scheduled the delivery for the next morning. We recently moved to the area and this was my first time filling the oil tank. The process was extremely easy, I would highly recommend using them!
-
March 2021 by Jessica Kenerson
Recentley i changed companies on propane service for a newly installed generator. John the manager and Ron the service tech did a first class job and really took care of my family. Being a retired general service manager i really can appriciate professionalism. Being an oil customer with them for 25+ years i was very happy with the service that was preformed.- Mike MaliziaHampton, NH
