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December 2023 by Renee Hubbard
This team works well together from the exam to helping you chose frames and making sure the overall experience is professional and positive. I highly recommend.
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December 2023 by Laura
Pat at J&C Optical is an absolute whiz at fixing glasses. She did her magic in a few minutes (maybe even seconds), replacing lenses in a new frame that I brought in. I was very impressed with her skill, knowledge and patience. Pat obviously goes above-and-beyond with her customers at J&C Optical in Epping, NH. I would highly recommend Pat and this eye glass shop to anyone who needs glasses and/or repairs and wants excellent customer service.
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December 2023 by Sydney R.
Dr. Robert Johnson was GREAT. As someone who had never been to an eye doctor, I scratched my cornea and called J&C Optical to see if I could come in as soon as possible. The staff on the phone were very friendly, and Dr. Johnson agreed to see me between some other patients and told me to come in. He was extremely friendly, and explained everything to me respectfully and with lots of details so that I understood my injury and my treatments, as well as other treatment options if those didn't work. He even gave me his card and said that I could contact him on Friday when he was working at his other clinic in case I needed anything. I would HIGHLY recommend Dr. Robert Johnson, and am SO grateful to him for helping me with my scratched cornea!
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June 2023 by Stephanie Woulfe
Customer service is rude and utterly disrespectful. You can’t complain because they’re the owner. Will NEVER be back and will be telling everyone I know to do the same.
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June 2023 by Stephanie W.
If I could rate this shop 0 stars and be able to post a review I would. There is no way to describe in full how absolutely terrible their customer service. It's also impossible to complain about because the terrible service I received was from an owner. I will not be going there ever again and will be telling everyone I meet to not set foot in this hellhole.
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May 2023 by Enzo Difilippo
I was very pleased with my j&c experience from making my appointment to my eye exam, would recommend to anyone ??
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January 2023 by C B
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January 2023 by Don Swift
If 0 stars was possible it would be a 0. They request your SSN just to set up an eye appointment……. No thanks!
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January 2023 by Daniel Carcamo
Always nice and easy whenever I need anything. The staff is extremely friendly as well!!
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May 2021 by Laura T.
It was a great experience. The staff is friendly, and knowledgeable. Service was excellent, from making an appointment to picking out my glasses. I will definitely be back.
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January 2021 by Hannah Avila
The only place I would go for glasses and eye care! You will always receive customer service that goes above and beyond. Everyone who works here is so kind and helpful.
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January 2021 by jeff arsenault
Great experience, super friendly. Went above and beyond!
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January 2021 by Kera. A
The doc and the girls were great, I ran out of my prescription contacts and they got me in for an exam the same day, since my usual practice was still closed due to COVID-19. It was a clean office and the exam exceeded my expectations. My contacts will be ready in a couple days and they gave me a couple to take home until my prescription got there. The pricing is very fair, and I definitely will continue to be a patient there.
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January 2021 by Linda VanDeVoorde
Terri and Pat have been nothing but professional, helpful and intuitive when it comes to choosing my eyewear. They go above and beyond to help each person that walks through their doors. They are always giving back to their community in so many ways! I am a bit picky and they are always patient with me. I can truly say they have become like family.
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January 2020 by samantha bartels
Eye doctor was great and so are all the women that work at the front desk. I’ve worn glasses my whole life and everyone was so helpful when i made the switch to contacts part time, the doctor even set up a class (one on one) to teach me everything about wearing them, which was way better than what any other eye doctor had offered me. I had multiple trips there to get glasses, contacts, appointment, etc and they were all so great every time ?
