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February 2024 by Nina P.
This store had terrible customer service. One of the workers, Heidi, was rude, condescending, and made me incredibly uncomfortable. All of the other workers were incredibly helpful and kind however. The store was clean and organized.
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April 2022 by D V.
As an artist and like sometimes doing craft projects, i always find what I need at Michael's. And since the day they have opened, I have found a professional and friendly staff who are always willing to help guide and answer my questions. Their regular coupons are another reason I keep coming back. Yes I highly recommend Michael's in Epping, NH!
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February 2021 by Fred L.
This Michael's is pretty good vs. the others in the area. The main sections we shop in are: Cricuit, Impressart, and beading/jewelry making. They seem to have a fairly decent amount of materials in stock most of the time and the curbside pickup is efficient at this store. I do find that the sales are difficult to shop because of all the exclusions and the fact most of the items I mentioned above are either excluded or always on sale. As much as I want to support brick and mortar I have a daughter with a business and COG is a huge metric. We use the internet a ton to get better deals elsewhere. But between this store, Hobby Lobby or what used to be AC Moore we have always chosen Michael's.
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July 2017 by Joseph C.
Arts and crafts store where you can usually find an item associated with the hobby. I usually go here once per year for Christmas shopping where I can find gifts for people with an artistic bent on my Christmas list.
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August 2016 by Eileen M.
I have been to the epping michaels about four times. I usually go to Walmart but at those times Walmart was out of what I needed. Each time I have entered the store it seems either empty or very few people. I am a wheelchair user with a tracheostomy and needed some help. I went throughout the store and could find nobody to help me. Of course what I needed was difficult to reach but I tried anyways. when I tried my oxygen tank fell forward into a small display of product. All of a sudden out of nowhere this woman came running and upset that the display got some things on the floor. she said next time ask for help do this doesn't happen again. I got what I needed and then some ribbon and left. I think from now on I will wait until Walmart re-stock instead of paying extra money for lousy or no service.
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March 2015 by Deirdre C.
I'm not a particularly crafty or artistic person so don't frequent Michaels unless I need something specific. When my nieces and nephew were young, I made all their special occasion cakes so got the fun character pans and all the decorating paraphernalia. Had some custom framing done at times over the years. After not finding what I needed at Marshalls, I popped next door to Michaels. They've thankfully done away with the heavy potpourri/eucalyptus smell wafting all over the place. That was another reason I used to avoid shopping at these stores. Much less of an insult to my allergies today. Picked up some ribbon spools (always have to have a variety of decorative ribbon on hand for gift wrapping purposes), then headed to frames. Turned out shadow boxes and some collections of frames and home decor product lines were 40% off. Pleasant surprise. Decent selection of shadow boxes, even if all are MDF. Don't think I found any actual wood ones. Most were deeper than I really wanted, unless I went for a big one. Got a couple options I will try and make work. Staff were practically invisible, but obviously some elves are working to keep the store tidy. Such fiddly little pieces, it's not an easy job. Cashier wasn't overly cheerful, but efficient.
